On Site Bilingual Enrollment Service Rep

Bilingual Enrollment Service Rep
HealthCare Support is actively seeking a Bilingual Enrollment Service Repto fill an opening with a company that is moving people forward by providing transformative technology services, digitally enabled customer experiences, and clinical health services that change lives this position is in San Francisco, California.
Daily Responsibilities for Bilingual Enrollment Service Rep:

• Transmits enrollment/disenrollment data to central processing facility operations in accordance with HCO policies and procedures.
• Assists beneficiaries with medical exemptions and waiver inquiries.
• Provides beneficiaries with status of enrollment/disenrollment, medical exemptions and waivers.
• Documents daily activity accurately in Customer Relationship Management Database
• Reviews knowledge base content for accuracy and makes recommendations for improvement.
• Adheres to established procedures, performs self-checking and pay attention to detail in the performance at work.
• Meets Field Operations minimum performance standards.
• Notifies management in a timely manner of any problems with procedural compliance using established processes.
• Reports observed quality problems and deficiencies in a timely manner.
• Makes recommendations to management for improving the quality and efficiency of work.
• Meets Production and Quality Assistance goals as defined for this position.
• Ability to work any and all assigned offices as directed by management.
• Ability to attend and promote the program during community events and health fairs as needed.
• Meets all standards established for this position as outlined in the attached performance criteria.
• Performs other duties as may be assigned by management.

• M-F, 8am-5pm / PST
  

Required Qualifications for Bilingual Enrollment Service Rep:

• HS Diploma/GED
• Bilingual – English and Spanish
• 6 months of experience in a medical CSR Setting
• Willing to float to other locations (Mileage comped for any distance greater than their usual commute)
• Valid CA Driver’s License, reliable vehicle and Auto insurance
• Has a home office space with reliable internet (will work from home 2 days per month)

Preferred Qualifications for Bilingual Enrollment Service Rep:

• HS Diploma/GED
• Bilingual – English and Spanish
• 6 months of experience in a medical CSR Setting
• Willing to float to other locations (Mileage comped for any distance greater than their usual commute)
• Valid CA Driver’s License, reliable vehicle and Auto insurance
• Has a home office space with reliable internet (will work from home 2 days per month)

Benefits for Bilingual Enrollment Service Rep:

• Immediate enrollment in Health Insurance
• Dental Insurance
• Life Insurance
• Employee Assistance Program (EAP)
• Access to Investment Accounts
• Career and educational tools within our Ingenovis ACT (Advocacy) Program

Pay Details: $20/hour - $20/hour
Interested in being considered?
If you are interested in applying to this position, please click Apply Now for immediate consideration.
For additional consideration, please email a copy of your resume to andrea.perez@healthcaresupport.com with your phone number, the job title and location, and our recruiters will reach out.
Healthcare Support Staffing, LLC. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.
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HealthCare Support is a national recruitment firm that has a singular focus – placing top talent in the dynamic healthcare industry. We place administrative to executive level professionals in the clinical and non-clinical healthcare arena. Launched in 2002, HealthCare Support has quickly grown to be a leader in the healthcare recruitment field and has access to a proprietary database of over 3.5 million talented candidates. Servicing local providers to national organizations, our delivery model is tailored to meet our client’s unique needs.
Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.