Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience!
The Enrollment Specialist, guided by the Enrollment Assistance Manager, passionately engages in a dynamic role. They provide full-service application assistance to the uninsured. Guiding them with enthusiasm through the application process. This advisor not only determines eligibility for Medi-Cal and/or Covered CA but also performs outreach to auto-enrolled Covered California Members to help effectuate their membership. Their commitment extends to active monitoring, follow ups, and compliance with regulatory guidelines, ensuring a seamless journey until application approval.
IEHP is not only committed to healing and inspiring the human spirit of our Members; we also aim to match our Team Members with the same energy by providing prime benefits and more.
CalPERS retirement- 457(b) option with a contribution match
- Generous paid time off- vacation, holidays, sick
- State of the art fitness center on-site
- Medical Insurance with Dental and Vision
- Paid life insurance for employees with additional options
- Short-term, and long-term disability options
- Pet care insurance
- Flexible Spending Account – Health Care/Childcare
- Wellness programs that promote a healthy work-life balance
- Career advancement opportunities and professional development
- Competitive salary with annual merit increase
- Team bonus opportunities
- In-house sales
- Outbound Sales Experience
- High-volume telemarketing
- High-volume consumer products/industrial distribution order taking
- Customer Service in a high-call-volume environment
- Outreach, Enrollment and Retention
Knowledge of the following areas:
- Medi-Cal and/or Covered California eligibility
- Customer service and phone etiquette
Expert knowledge in the following areas:
- State Health Programs and the application and enrollment process
- Both Open and Special Enrollment Period eligibility requirements