Bilingual Case Manager

We are Hiring!

Catholic Charities of Tompkins/Tioga is growing and seeking a

Immigration Services Program Case Manager to join our Team.

Catholic Charities’ mission is to support all people in need and advocate for social justice and human dignity in partnership with the Diocese of Rochester and the greater community. We envision a just and compassionate community rooted in love and the dignity of all people. Our objectives are to address the needs of the community’s most vulnerable people and to challenge conditions causing poverty and despair.

If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. We are looking for empathetic, thoughtful candidates who have enthusiasm for helping people. We have supportive leadership who invest in our people and provide opportunities for employees to thrive, grow and learn.

Don't miss out on being a part of something special!

Immigration Services Program Case Manager

Under the supervision of the Immigrant Services Program (ISP) director, the ISP Case Manager aids and support for activities and direct services for immigrants residing in Tompkins and Tioga counties. This position will facilitate outreach activities, direct services, and provide case management for the NYS Department of State’s Office for New Americans (ONA) grant.

Position Title: Immigration Services Program Case Manager

Salary: Starting at $20.00/ hour with additional compensation for relevant years of experience.

Schedule: Full Time, Monday – Friday, 35 hours

We offer a comprehensive benefits package (see below) to our full-time workforce members who work 30 or more hours per week.

Who are we looking for?

· Someone who is passionate about making a positive impact in the community.

· Someone who values partnership and works well both individually and as a part of a team.

· Someone who is empathetic, ethical, and goal orientated.

· Someone with excellent written and verbal communication skills.

· Someone with strong organizational skills and attention to detail.

· Someone who demonstrates ethical business practices, in conformance with all state and federal laws and regulations.

SPECIFIC DUTIES:

· Provide outreach to immigrant community about services available through the Office for New Americans grant.

· Pre-screen clients to assess their needs and make appropriate referrals to in-house services or community partners.

· Provide direct services, case management, and referrals to immigrant clients who have language and/or cultural barriers so they can access community resources.

· Assist vulnerable immigrant individuals and/or families attain self-sufficiency.

· Provide application assistance for clients who have language barriers or low literacy skills.

· Collaborate with grant partners in coordinating community workshops and informational sessions.

· Perform outreach to invite, encourage, and remind participants about events and meetings.

· Participate in outreach-related events such as tabling at community events.

· Provide data for monthly reports.

· Attending ONA webinars and case management training webinars.

· Attending CCTT staff meetings.

· Perform other duties as assigned by supervisor.

QUALIFICATIONS:

Successful candidates will possess an associate degree in human services related field with three years’ experience working with vulnerable individuals or a combination of education and relevant experience.

Bilingual or multilingual capability required, with preference for a current or projected new arrival caseload (preferred Spanish, Burmese, Karen, or Ukrainian).

What you will get:

Catholic Charities of Tompkins/Tioga offers a well-rounded and comprehensive benefits program:

· Salary: Starting at $20.00/ hour with additional compensation for relevant years of experience.

· Full-time, non-exempt position, working 35 hours per week. We believe in work-life balance!

· Paid Time Off: Accrue up to 10 days in the first year, 15 days after 1st Anniversary.

· Holidays: 12 paid holidays

· NY State Paid Sick Leave

· Agency Sick Leave

· Medical Insurance

· Dental Insurance

· Vision Insurance

· Group and Term Life Insurance

· Short-Term Disability

· Long-Term Disability

· Supplemental Insurances

o Hospital

o Accident

o Auto

o Pet

o Specified Disease

· Flexible Spending Account

· Legal Plan

· Identity Plan

· Employee Assistance Program

· 403b Retirement Plan, with agency contribution for those that qualify (subject to agency performance)

· My Better Benefits – provides discounts and savings on thousands of products and services.

Our hiring process and timeline:

· Applications will be reviewed regularly until the position is filled.

· Phone screenings will be conducted with qualified candidates.

· In-person one-hour interviews will be conducted with candidates who advance after the phone screening.

· In-person interviews are typically with 2-4 Interviewers.

Selected candidate(s) to start ASAP

***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agencies and our people. EOE/AA Disability/Vet

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 35 per week

Benefits:

• 403(b)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Associate (Required)

Experience:

• Case management: 3 years (Required)

Work Location: In person