Bilingual Call Center Representative

Full job description

Looking for a career path with longevity and a chance to make a difference? Join our team of Appointment Coordinators in Fort Lauderdale and become an integral part of our mission to safeguard homes across Florida's vibrant East and West Coast. With our specialization in the installation of Hurricane Impact Windows and Doors, we're seeking top talent to connect with our customers who request an estimate for their project, to ensure their qualification, and secure appointments at the earliest convenience. No cold calling required with warm and hot leads available... no prior experience necessary, we're excited to provide comprehensive training and support to help you thrive.

We are looking for individuals who bring the following to join our team:

• Exceptional attendance and punctuality, both are essential for maintaining a smooth workflow.
• A positive and motivated "can do" attitude to the team.
• A clear and confident speaking voice, coupled with excellent communication skills.
• The ability to work independently and take initiative.
• Proficiency in following a proven and simple script. Crucial for effective customer interactions.

Appointment Coordinator Responsibilities:

• Handle outbound and inbound calls to prospective customers, effectively communicating the benefits of our products and services and setting appointments.
• Respond to inbound leads from prospective customers with a high sense of urgency.
• Follow a detailed script to qualify each lead accurately, gathering relevant information and identifying their specific needs.
• Meet or exceed the daily goals established by leadership, consistently delivering exceptional results and contributing to the team's success.

In return we offer:

• Full Time
• Unlimited potential for uncapped bonuses and spiffs!
• Comprehensive paid training to kickstart your success!
• 401(K) and full health benefits!
• Exciting growth opportunities to advance your career!

Shifts:

• Monday through Friday: 9:00 AM - 8:00 PM
• Saturday: 9:00 AM - 5:00 PM and Sunday: OFF

Job Type: Full Time

Pay: From $15.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• No experience needed

Shift:

• 8 hour shift
• Day shift
• Evening shift

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• No experience needed

Shift:

• 8 hour shift

Weekly day range:

• Every weekend
• Monday to Friday

Work setting:

• In-person

Application Question(s):

• Please take 5 minutes to complete the following survey before our interview

https://go.cultureindex.com/p/Bwc3cdowBtNG

Ability to Relocate:

• Fort Lauderdale, FL 33309: Relocate before starting work (Required)

Work Location: In person