- Responsible for collecting and inputting demographic, insurance and specific billing information
information on established patients every time they come into the center. Includes obtaining
valid identification and insurance verification through computer and by phone.
- Identify, educate and enroll patients on Eagle Care (sliding scale fee) program. Informs patients
- A Certified Applications Counselor (CAC) will meet with patient to determine if they are true self
- Set-up patient charts with accurate information for medical colleagues to be able to input data
- Determine patient type and category (migrant/seasonal/other).
- Monitor’s patient and visitor traffic during clinic hours and greets all patients. Accurately
- Responsible for balancing and closing out cash drawers. Preparing end of day reports while
reports for submission to finance department.
- Assist patients with payment options for those who have high balances by educating and
- Scheduling patients for follow-up or new visits as needed.
- Maintain adequate supplies at workstation to efficiently check in and check out patients with
forms required for patient check in process.
- Responsible for communicating information to clients and visitors regarding services of the
- A Certified Applications Counselor (CAD) Provide outreach to consumers in both individual and
- Certified Applications Counselor (CAD) will provide weekly progress reports on education
- Participate in all federal and organizationally mandated training related to outreach eligibility
- Present Eagle Excellence Service at all times.
- Other duties as assigned
CERTIFICATIONS AND LICENSURES
- CAC (Certified Applications Counselor) obtained prior to November 1st Annually, if needed.
- Valid NC Driver’s License
Experience
Preferred- -Three (3) years’ medical, dental, or behavioral health experience. -Combination of education and experience will be considered.
Education
Preferred- Associates or better
Licenses & Certifications
Preferred- VALID DRIVERS LICENSE