- Provide exceptional verbal and written customer service support to internal team members.
Coordinate transfer of data to external contacts for services, premiums, and plan
administration. - Document and maintain administrative procedures for assigned benefits processes.
- Review and process benefits life event enrollments and associated dependent verification
processes. - Gather information as needed to support the filing of claims and other administrative
processes with insurance carriers and voluntary benefit providers. - Assist with administrative tasks supporting the annual open enrollment process such as
responding to team member questions, pulling status reports, sending reminders and post
enrollment data reviews. - Carry out data audits as needed.
- Bachelor’s Degree in Business, Human Resources Management, or related experience
preferred. - Minimum 1 to 2 years of experience in a benefits administration role required.
Lifespace Communities headquartered in West Des Moines, Iowa and Dallas, Texas, is one of the nation's largest Senior Living providers of non-profit retirement communities. Lifespace employs over 4,500 team members and servers over 5,100 residents. The organization is committed to creating communities where people are empowered to live their aspirations.