Benefits Manager

Overview

PURPOSE STATEMENT:

 

Responsible for directing and planning day-to-day operations of group health and welfare benefit programs and retirement programs (health, dental, vision, short-term and long-term disability, life insurance, HSA and FSA plans, voluntary benefits, and 401(k) plans). Provide excellent customer service and quality benefit plans.

Investigate new benefit programs, improve existing programs, supervise and monitor benefit administration. Design employee benefit plans. Provide analytical and technical support in the delivery of the benefit programs. Includes managing and directing subordinate staff, to identify goals and objectives, assist in prioritizing projects and conflict resolution.

Responsibilities

ESSENTIAL FUNCTIONS:

 

Design, recommend and implement benefit programs.

Manage the benefit renewal process.

Supervise, direct and evaluate subordinate staff.

Examine possible plan design or benefit cost changes.

Serve as primary contact for plan vendors and third party administrators. Determine the best plan options by working with the Third Party administrators.

Work effectively to make sure the plans run smoothly. Investigate discrepancies and provide information in non-routine situations.

Evaluate and revise internal processes to reduce cost and increase efficiency.

Document and maintain administrative procedures for assigned benefit processes.

Ensure compliance with applicable government regulations.

Assure timeliness and accuracy of required filings.

Develop long-range objectives regarding benefit programs in conjunction with the benefit team.

Oversee the processing of monthly billing and preparation for payment for all Health and Welfare benefit plans.

Develop communication tools to enhance understanding of the company's benefit package.

Design and distribute materials for benefit orientations, open enrollment and summary plan descriptions.

Create and conduct presentations using audiovisual tools including power point and videos.

Provide training and support to Group Benefit associates, corporate office associates and field staff.

Maintain current knowledge in employee benefits and changes in the healthcare industry.

 

STANDARD EXPECTATIONS:

• Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality.
• Communicate clearly and effectively to person(s) receiving services and their family members, guests and other members of the health care team.
• Develops constructive and cooperative working relationships with others and maintains them over time.
• Encourages and builds mutual trust, respect and cooperation among team members.
• Maintains regular and predictable attendance.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Bachelor's Degree or equivalent work experience.
• Three to five years related benefit or employee benefit administration experience required.
• Excellent communication and organization skills are required.
• HRIS systems experience. Preferably UltiPro.
• Strong analytical skills and thorough knowledge of plan designs. Ability to understand, evaluate and make judgment on the proposals (RFP).
• Advanced computer skills including Microsoft Office; Word, Excel, and PowerPoint.
• Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external.
• Self-motivated with strong organizational skills and superior attention to detail.
• Knowledge of all pertinent federal and state regulations affecting employee benefit programs, including ERISA, COBRA, FMLA, Section 125, ACA, Social Security and DOL requirements.
• Knowledge of office administration procedures with the ability to operate most standard office equipment.
• Ability to work professionally with sensitive, proprietary data & information while maintaining confidentiality.
• Exercises sound judgment in responding to inquiries; understands when to route inquiries to next level.
• Must be able to manage multiple tasks/projects simultaneously within inflexible time frames. Ability to adapt to frequent priority changes.
• Capable of working within established policies, procedures and practices prescribed by the organization.
• English sufficient to provide and receive instructions/directions.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• PREFERRED: PHR or CEBS professional designation.

SUPERVISORY REQUIREMENTS:

 

Supervises a team of employees

 

AHCORP

LI-JC#1

Employment Type: FULL_TIME