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Our CULTURE!!!
Agency Awards, Recognition & Accomplishments
Benefits Administration Implementation Specialist-Hybrid Irvine or San Luis Obispo, CA
The Benefit Administration Implementation Specialist is responsible for implementing and maintaining agency sponsored technology solutions for clients. This includes the demonstration, kick-off, benefit administration site build and training to ensure client adoption. The Benefit Administration Implementation Specialist provides ongoing support, training and education to the Employee Benefits department and clients.
Compensation & Benefits
Essential Functions of this role
Qualifications
Our CULTURE!!!
Agency Awards, Recognition & Accomplishments
- Central Coast Best Places to Work by Pacific Coast Business Times (2018-2022)
- Best Agencies to Work for by Insurance Journal (2017-2019, 2021)
- NU Agency of the Year by National Underwriters and PropertyCasualty360 (2019)
- Diamond-level Family Friendly Workplace by San Luis Obispo Chamber of Commerce (2022)
- Diamond-level Family Friendly Workplace by San Luis Obispo Chamber of Commerce (2022)
- Large Business of the Year by the Santa Maria Chamber of Commerce (2021)
- 50 Fastest Growing Companies by Pacific Coast Business Times (2018-2022)
- Big "I" Best Practices Agency by Independent Insurance Agents & Brokers of America (2016-2022)
- Broker Smackdown Winners/Regional Champions (M&G) at The Council Academy's Broker Smackdown (2019, 2022)
Benefits Administration Implementation Specialist-Hybrid Irvine or San Luis Obispo, CA
The Benefit Administration Implementation Specialist is responsible for implementing and maintaining agency sponsored technology solutions for clients. This includes the demonstration, kick-off, benefit administration site build and training to ensure client adoption. The Benefit Administration Implementation Specialist provides ongoing support, training and education to the Employee Benefits department and clients.
Compensation & Benefits
- $23.00-$26.00/hr Depending on Experience
- Medical, Dental, Vision Insurance
- Employee Assistance Program
- Paid Time Off, Holidays, and Sick Time
- Disability and Life Insurance
- 401(k) with match
- Flexible Spending Plan
- Flexible Working Hours
Essential Functions of this role
- Building demonstration sites customized to mirror the client's ideal experience
- Conduct client demonstrations with service team members and follow-up with clients
- Understand and identify stakeholders and decision makers
- Schedule kick-off call and create project plan for implementation
- Build, renew and maintain sites using client specific data to construct workflows and data mapping
- Set up and maintenance of carrier connections via API or EDI
- Review site with client and assist with development of procedures and training materials
- Prepare client for service team hand-off and continued site maintenance
- Partner with service team to problem solve miscellaneous system issues
- Develop internal and external client resources
- Manage client support inbox
Qualifications
- Four-year college degree or equivalent experience
- Proficient in Microsoft Office
- Strong ability to adopt new technologies
- Understanding of benefits insurance administration
- Experience in Ease and Employee Navigator preferred
