Benefits Administration Associate

Organization      :  HR&P   hrp.net 

Location           :  Houston, TX

FLSA Status     :  Nonexempt - Hourly

Salary Range    :  DOE

Benefits            :  Medical, Dental, Vision, Life, 401k

Position Summary:

The Benefits Administration Associate is responsible for administering the day-to-day operations of client benefit programs (group health, dental, vision, life, short-term and long-term disability, flexible spending plan, HSA/HRA, 401(k) plan). Provide excellent customer service and quality benefit administration. Provide analytical and technical support in the delivery of the benefit programs.  This entry-level position reports to the Benefits Manager.

Essential Job Functions:

• Serve as primary contact for client regarding benefit administration issues;
• Work effectively to make sure the plans run smoothly;
• Investigate discrepancies and provide information in non-routine situations;
• Coordinate all information from Client Benefit Information sheets – plan documents, rates, census, match, balances, etc.;
• Prepare and coordinate client New Hire Packets (NHP’s);
• Oversee maintenance and updating of client benefit files and records;
• Provide customer service support to internal and external customers;
• Distribute materials for benefit orientations, open enrollment and summary plan descriptions;
• Coordinate benefit setup, deduction and compliance reporting issues with Information Systems, Human Resources, Payroll and Tax Compliance;
• Assist clients in understanding their benefits package and HR&P’s role in administering benefits;
• Gather employee data and oversee the processing of monthly billings and the preparation of vouchers for payment of administrative fees for all group plans;
• Coordinate annual renewal with all parties involved from start to finish;
• Process in a timely manner additions, terminations, changes, COBRA, 401(k) requests, 401(k) submissions, etc.;
• Work/communicate with other departments to keep the client satisfied.

Knowledge Skills & Abilities:

• Entry level but 1 to 2 years’ related  benefits or employee benefit administration experience preferred;
• High School/GED;
• Excellent communication and organization skills are required;
• Proven ability to work effectively in a team environment with associates;
• Capable of effective planning and priority setting;
• Ability to manage several complex projects simultaneously while working under pressure to meet deadlines;
• Strong analytical skills and a thorough knowledge of Benefits Administration;
• Knowledge of benefit contract language;
• Proficient reading, writing, grammar, and mathematics skills;
• Computer proficiency and technical aptitude with the ability to utilize MS Word, Excel, and internal databases;
• Proficient interpersonal relations and communicative skills;
• Ability to maintain confidential information;
• Valid driver’s license.

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