BEHAVIORAL HEALTH MANAGER
The Behavioral Health (BH) Manager reports directly to the Executive Director and has the primary responsibility of supporting and overseeing the mental health and wellness care of U.SVETS' clients. The BH Manager is responsible for overall leadership of the Program Coordinators provided within U.S.VETS' service delivery model.
FLSA Classification: Exempt
Responsibilities:
- Establishes appropriate, quality standards for client care in mental health, addiction treatment, and health promotion activities for U.S.VETS
- Assures that appropriate protocols for continuous improvement are established in mental health and addiction services and monitors ongoing compliance with quality assurance standards for mental health and substance use outpatient care
- Oversees the performance- and competency-based standards for all clinical programs
- Oversees recruiting, maintaining, and providing appropriate clinical coverage in the clinical department and collaborates with the program department to ensure 24-hour clinical coverage for clients
- Hires, trains, directly supervises, and evaluates the Clinical Administrative Coordinator, Program Coordinators, and Licensed Clinical Therapists
- Facilitates weekly clinical and case management meetings
- Supervises curriculum governing client psychoeducational classes, mental health treatment classes and substance abuse treatment classes
- Available for consultation by program staff by being on-call 24/7
- Manages and oversees U.S.VETS' internship program to include but is not limited to task assignment, conducting weekly supervision, and adhering to university and licensing board standards
- Creates an individual and group supervision schedule for the site in accordance with frequency standards as defined by national Clinical and Program teams
- Conducts and documents individual and group supervision for each position based on the direct service administrative and clinical responsibilities in accordance with standards as defined by national Clinical and
- Collaborates on the planning for new program initiatives and oversees and collaborates the efforts to obtain new funding and assure the continuation of on-going funding
- Maintains professional competence necessary to perform job responsibilities; maintains and provides agency with records of continuing education activities
- Oversees quality assessment and improvement activities as required
- Performs other duties as assigned
Requirements:
- Master's degree in social services or another related field required
- Independently licensed in social services required no later than 2 years post hire date. Must have at least 50% hours required toward licensure verified and completed by date of hire.
- Minimum of two (2) years relevant experience
- Minimum of two (2) years management experience of multiple programs and personnel
- Excellent oral and written communication skills
- Proficiency in computer and information systems
- Professional manner and appearance
- Ability to take general direction, work independently and within a team
- Ability to work effectively with diverse group of clients, staff, and community members
- Knowledge/experience working with veterans preferred
- Ability to travel locally between program sites as needed as well as periodic national travel for conferences/training. Valid driver's license preferred. If driving company vehicles, must meet company insurance requirements and complete a provided driver training course.
U.S.VETS provides housing, counseling, career services and comprehensive support to 5,500 homeless and at-risk veterans and families each night. Founded in LA more than 25 years ago, U.S.VETS now has 30 residential sites and services centers across the country, with more in development. With the goal of ending veteran homelessness, U.S.VETS launched prevention programs, focused on jobs and mental health, and advocates on the State and Federal level for resources to help service members transition successfully to civilian life. We will continue in our mission until no man or woman who served our country is left sleeping on its streets.