BDC Representative

Job description

Greenwich Ford is looking for motivated, self-starters with positive spirits to join our team. With this position, you must be comfortable with talking on the phone, internet, and in person. We’re currently looking for talented individuals to join us at our dealership in Greenwich, NY. Are you looking to grow your career with an expanding organization? Are you interested in professional career development? We primarily promote from within, so if you are interested in joining a team who prioritizes your long-term goals this could be a natural fit for you!

Weekly Salary + Commission!

Responsibilities:

• Handle inbound communication and effectively set up appointments with prospective customers
• Respond to internet leads provided through our account management system
• Effectively document interactions and customer information in our dealership database; conduct follow-ups as necessary
• Maintain a professional demeanor with our customers and strategize new ways to positively impact communication

Job Requirements/Qualifications:

• Previous experience in a customer service, call center or sales environment is preferred
• Bilingual (English/Spanish) preferred
• Must be able to reliably commute to our dealership location
• Strong communication skills and ability to work independently and in a team environment
• Must be enthusiastic and driven to succeed
• Professional appearance

Benefits:

• Medical/Dental/Vision/Life Insurance
• 401(k)
• Vacation and Sick Time
• Paid Holidays
• Career Advancements opportunities
• Free school tuition through Strayer University

We are committed to supporting our employees' career growth. That’s why we offer the Degrees@Work program at our dealership. As an employee, you can earn your degree or take classes to learn skills from Strayer University at no cost to you. Strayer offers associate, bachelor’s and master’s degree programs that can help take your career to the next level.

About Us

Dennis & Co. Auto Group, Inc. operates a major automotive dealership network in the Metropolitan New York region with a diversified portfolio of 16 brands across 15 locations, including Chrysler, Jeep, Dodge, Ram, Kia, Volkswagen, Ford, Buick, GMC, Fiat, Alfa Romeo, Infiniti, Maserati, Mazda, Chevrolet, and Cadillac. The group also owns and operates a used-only dealership and two collision centers. Dennis & Co. connects prospective buyers with their ideal vehicles and offers warranty and repair services that keep drivers on the roads. Utilizing the industry’s most advanced technological platform, Dennis & Co. ensures customers can shop on their terms, and in the venue of their choice (online, mobile, in-person), picking up where they left off as they move across channels.

Job Type: Full-time

Pay: $31,200.00 - $65,400.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Commission pay

Experience:

• Call Center: 1 year (Preferred)
• Sales: 1 year (Preferred)
• BDC Representative: 1 year (Required)

Work Location: In person