Job Description
Our Baristas are an integral part of the guest experience, through the face-to-face customer interaction. Our addictive doughnuts, pastries, are only enhanced with the perfect cup of coffee. From approachable house coffee and espresso blends to high-quality and rare single origin coffees, we seek to provide a unique coffee experience for all types of coffee drinkers. This is only possible with the dedication and passion of everyone who is a part of our team. We’re looking for positive and energetic folks with amazing service skills and a strong desire to learn about coffee.
Key Responsibilities
- Ability to describe the tasting notes of all the coffees on our menu and articulate that to our customers
- Make all coffee + tea items on our menu
- Open and close the coffee bar by yourself
- Alert the Lead Barista of any malfunctions in equipment as soon as possible
- Create beautiful latte art
- Know how to properly make/cut cold brew according to company recipes
- Regularly tasting coffee and tea to ensure that quality standards are being upheld throughout the day
- Complete the coffee/tea inventory lists each week
- Maintain a clean bar/workspace at all times
- Other job duties as assigned
Required Knowledge, Skills and Abilities
- Food, restaurant and/or previous customer service experience
- A team player with a positive can-do attitude
- Quick and adaptable learner
- Excellent and collaborative communication skills
- A knack for delivering personable customer service and a desire to make connections with guests everyday
- Accountable in upholding high standards
- Open availability including weekends and holidays
Requirements:
- Previous experience in the food service or food industry is preferred
- Basic math skills for cash handling and retail math calculations
- Ability to handle cash transactions accurately
- Knowledge of food safety regulations and proper food handling techniques
- Excellent customer service skills with a friendly and positive attitude
- Strong communication skills to interact with customers and team members effectively
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Flexibility to work various shifts, including weekends and holidays
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the business.
Job Types: Full-time, Part-time, Seasonal
Pay: $14.00 - $18.00 per hour
Expected hours: 15 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid sick time
- Paid time off
- Paid training
- Referral program
- Retirement plan
- Vision insurance
Restaurant type:
- Bakery
- Café
- Coffee shop
Shift:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
- Rotating weekends
- Weekends as needed
Experience:
- Barista experience: 1 year (Required)
- Guest services: 3 years (Required)
Shift availability:
- Day Shift (Preferred)
Work Location: In person