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Form of work
SalaryJob title: Barista
Reports to: Store Leader and Scheduling Manager
Classification: Hourly Non-Exempt – Part Time
Position Overview: In the Barista position at The Boy & The Bear, you enter as the starting member of the team, eager to learn and committed to achieving high-quality standards. Your role involves a strong enthusiasm for acquiring new skills and a dedicated adherence to the guidance provided by senior team members. As you embark on your journey with us, your commitment to excellence and willingness to follow direction will be instrumental in contributing to the overall success and positive atmosphere of our establishment. Barista responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should have excellent customer service skills and knowledge of how brewing equipment operates
Key Responsibilities:
Customer Experience:
- Ensure we deliver our service expectations and quality at all times.
- Prioritize the guest experience.
- Greet every customer immediately in a friendly manner before they greet us.
- Meet the company performance standards for quality of drink preparation and presentation.
- Providing customers with drink menus and answering their questions regarding ingredients.
- Demonstrate a passion for coffee and product knowledge expertise to customers.
- Meet the company standards for speed of service.
- Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios.
Vision and culture
- Learn our mission and values and uphold them at all times.
- Learn and demonstrate our brand and organizational character, knowledge, and stewardship.
Operational excellence:
- Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios.
- Prepare beverages following recipes.
- Serve beverages and prepared pastries.
- Receive and process payments (cash and credit cards).
- Keep the bar area clean.
- Maintain stock of clean mugs and plates.
- Hand wash dishware according to the health and safety protocol.
- Communicate customer feedback to managers and recommend new menu items.
- Clean, straighten and sanitize the store throughout the day per company guidelines.
Food and Equipment Safety:
- Understand and maintain food safety standards.
- Understand what it means to be food safe and maintain that standard at all times.
- Check if brewing equipment operates properly and report any maintenance needs.
- Comply with health and safety regulations.
Requirements and skills
- Ability to acquire Food Handler’s Certificate within the first 30 days of employment.
- Previous work experience as a Barista or Server preferred.
- Latte art ability is a plus.
- Hands-on experience with brewing equipment preferred.
- Knowledge of sanitation regulations.
- Flexibility to work various shifts.
- Basic math skills.
- Ability to gauge customers’ preferences.
- Excellent communication skills with an emphasis on listening.
- High school diploma or equivalent; relevant training is a plus.
Working Conditions:
- Close proximity to coworkers and customers.
- Exposure to hot liquid and steam.
- Lifting and carrying food and drink trays.
- Standing for long periods of time.
- Working with brewing and grinding equipment.
Looking forward to your application!
www.theboyandthebear.com
IG @theboyandthebearco
Job Type: Part-time
Pay: $17.00 per hour
Expected hours: 15 – 20 per week
Benefits:
- Employee discount
- Paid sick time
- Paid training
Restaurant type:
- Coffee shop
Shift:
- Day shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Experience:
- Barista: 2 years (Required)
- Latte Art & Espreso Dialing: 2 years (Preferred)
- Specialty Coffee: 1 year (Required)
Shift availability:
- Day Shift (Required)
Work Location: In person
