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Form of work
SalaryJob Summary: The role of Banquet Server is responsible for assisting in banquet operations from set up to break down as well as serving guests with exceptional standards during event.
Job Responsibilities:
Greet and interact with guests in a friendly and professional way
Prepare all equipment and areas for the event as stated on the BEO
Ensure all materials needed to match the BEO are on hand
Service guests and anticipate their needs during event
Take food and beverage orders
Collect plates and clear the table as guests finish their meals
Maintain composure in a fast-paced environment
Respond urgently to any concerns and notify the Banquet Manager
Break down all equipment
Clean up areas and event space (sweeping, mopping, wiping surfaces, taking out trash)
Ensure proper cleaning and sanitation practices are used throughout the event
Prepare for the next event accordingly
All other duties as assigned
Education and Experience:
Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
Must be at least sixteen years old (at least 18 years old to serve alcoholic beverages)
One year serving experience in a high-volume facility is preferred
Must have in person customer service experience
Extensive knowledge of food service & beverage service
Food Handlers Certification
Alcohol Awareness Certification
Knowledge, Skills, & Abilities:
Knowledge of special diets to ensure safety of guests when ordering food
Basic Knowledge of Spirits, Beer, Wine & Beverages
Ability to remain discreet and respect the privacy of guests
Ability to work well in a team environment
Excellent interpersonal and customer service skills
Well-organized with ability to take and place food and beverage orders accordingly
Ability to operate point-of-sale systems
Detail-oriented and thorough
Ability to remain discreet and respect the privacy of guests
Ability to perform consistent work to the highest standards
Ability to interact with guests in a pleasant, friendly way
Ability to multi-task and manage multiple guests at a time
Physical Demands:
Standing for extended periods, walking, bending, kneeling and stooping.
Must be able to lift up to 25lbs.
Must be able to safely deliver food and drinks on different surfaces
Working Conditions:
Exposure to slippery surfaces and stairs depending on location
Indoor and/or outdoor
Exposure to extreme heat and cold depending on season and location
