A Banquet Server is responsible for delivering and serving food and beverage items to banquet guests in a timely, friendly, and efficient manner in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.
ESSENTIAL DUTIES & RESPONSIBILITIES:
· Set banquet tables to meet function specifications
· Deliver and serve food and beverages, including, but not limited to, meals, condiments, and accompaniments
· Ensure menu knowledge
· Remove china, glassware, silverware, etc. from tables at the conclusion of the meal period and deliver to the stewarding area
· Ensure guest satisfaction throughout the meal service
· Respond to guest requests in a friendly, timely, and efficient manner
· Assist fellow team members and other departments wherever necessary to maintain positive working relationships
· Assist others with side work including, but not limited to cleaning, stocking, folding, silverware, etc.
· Attend training provided by the hotel
· Attend mandatory meetings
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITY:
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- Basic knowledge of Meeting Rooms Set up, service standards, guest relations and etiquette
- Knowledge of appropriate table settings and service ware
- Must posses strong organizational skills
- Ability to work in outdoor areas
- Be familiar with all events happening at the hotel
- Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism
WORK EXPERIENCE & EDUCATION REQUIREMENTS:
· High School graduate or equivalent preferred but not necessary
· 6 months to 1 year experience in event service preferred
Job Type: Seasonal
Pay: From $8.98 per hour
Benefits:
- 401(k) matching
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- Server: 1 year (Preferred)
Work Location: In person