Banquet Manager (Central Park Boathouse)

LEGENDS

Founded in 2008, Legends’ operating divisions worldwide include – Global Partnerships, Global Sales, Hospitality, Global Planning, Global Merchandise, Legends IQ, Attractions, Growth Enterprises – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Twitter and Instagram @TheLegendsWay.

GLOBAL HOSPITALITY

We believe that exceptional venue experiences should extend beyond game day and show time. From five-star feasts and craft cocktails to local eats and sizzling chef-inspired creations, we are renowned for our exceptional dining experiences. Our fresh, creative cuisine is just the beginning. We strive to delight guests at every turn: candy walls, in-house bakeshops, and a warm welcome at every turn.

CENTRAL PARK BOATHOUSE

This historic building started over 150 years ago as an area to explore and rent rowboats, and over the years it has evolved into a landmark restaurant. This iconic space will continue to hold catered events, restaurant services and rowboat rentals to its millions of visitors each year.

THE ROLE

The purpose of the Banquet Manager is to oversee the day-to-day banquets/catering operations at the venue. This highly motivated professional will manage the back of house and front of house operations for the event spaces within the venue and will report directly to the Catering Director.

ESSENTIAL FUNCTIONS

• Oversee Assistant Banquet Managers, Banquets Operations Supervisor, Conversion Team, and Banquet Event Staff
• Responsible for scheduling and monitoring overtime for the conversion and banquet event staff according to the special events schedule
• Manage and input weekly payrolls for all hourly staff
• Direct back of house and front of house operations for all catered special events. Duties to include staff assignments, creating service plans in conjunction with the culinary and stewarding departments
• Monitor event equipment inventory reports submitted by Banquet Operations Supervisor
• Hire, train, and develop banquet events team to include Assistant Managers, Supervisors and Banquet Event Staff
• Provide on-going service training and coaching to ensure and maintain high levels of service
• Conduct quarterly and annual special events service training
• Train and identify key staff to serve as Banquet Captains
• Maintain current temporary agency data base approved by HR department
• Monitor staff certification and create benchmarks for TABC and Food Safety training
• Attend BEO meetings and preconference meetings
• Responsible to maintain and update labor tracking report
• Conduct monthly safety review sessions with conversion and banquet event staff
• Responsible to order and maintain banquet event inventory as approved by Director of Special Events and Catering
• Must be able to work stadium wide events and special events as assigned
• Other duties as assigned

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Five (5) years of experience in banquets hospitality management in a large volume event venue
• Skilled at fine dining service and full-service etiquette
• Proficient in Microsoft Office: Excel, Word, Outlook, and PowerPoint required
• Must be able to work non-traditional shifts to include extended hours and flexible schedule, including early mornings, weekends, days, nights, and holidays
• Current TABC and Food Handlers Certifications
• High School Diploma or GED
• Excellent customer service
• Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships
• Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly
• Can manage people and resources to get projects completed; has a strong ability to multi-task and keep order
• Ability to work independently and/or in a team environment
• Strong verbal and written communication skills
• Must be able to work well in high pressure situations and remain flexible during last minute changes and revisions
• Ability to stand, sit, use of hands to handle, or feel, reach with hands and arms
• Ability to lift and/ or move up to 50 pounds.
• Specific vision abilities required by this job include close vision and distance vision

Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.
Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you.

COMPENSATION

Competitive salary, $75,000 - $85,000, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On site

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

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Education

• High School or better

Licenses & Certifications

• Alcohol Awareness
• Food Handler's
• First Aid
• Intervention Procedures

Skills

• Leadership
• Microsoft Office(Excel, PPT, Word, Outlook)