Banquet Manager

Discover the essence of Maui at Fairmont Kea Lani, Hawai‘i’s only all-suite and villa luxury resort. Nestled on the pristine white sands of Wailea’s Polo Beach, this award-winning oceanfront paradise defines quintessential Hawaiian luxury with a state-of-the-art spa, island inspired cuisine and authentic cultural experiences.

From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love!

What is in it for you:

• Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic life insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
• 401(k)
• One complimentary duty meal for all employees that work more than 6 hours per shift
• Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)
• Wellness Offerings
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

We are home to events that matter! As a Banquet Manager, you will be working closely with our Director of Banquets to lead and supervise the Banquet team to ensure the flawless execution of our events. Fairmont Kea Lani provides an incredible setting for memorable meetings, incentive trips and social events for and your organization and communication skills will have our guests feeling cherished and incredible.

Salary Range: $72,000 - $82,000

,What you will be doing:

• Lead and supervise the Banquet team, ensuring service standards are followed
• Effectively operate and create an environment that is committed to exceeding guests expectations by ensuring proper staffing, organizing employees tasks, assignments and projects, including maintenance of event space.
• Ensure accuracy and consistency of event set-ups by checking meeting room and reviewing the corresponding banquet event order
• Drive Guest Satisfaction (VOG) success by meeting clients for specific rooms and functions and handling guest concerns from beginning to end
• Work with the Conference Services & Catering department to ensure that revenues and guest satisfaction levels are maximized
• Coordinate the shipment, receipt and storage of client packages
• Provide an active presence at the event
• Recruit, motivate, coach, and discipline all Banquet colleagues
• Train, evaluate and promote the growth and development of internal talent
• Complete one-on-one meetings and performance reviews in accordance with company guidelines
• Maintain the safety and sanitation of the banquet spaces in adherence to local Health Department, EHC (Environmental Health Consultancy) food handling safety standards
• Manage labor and operating expenses through effective scheduling, budgeting, purchasing, and inventory

Your experience and skills include:

• Must be able to speak, read, write and understand the English language.
• Requires good communication skills, both verbal and written.
• Must be able to read and write to facilitate the communication process.
• Must be service oriented and capable of communicating effectively with persons involved in all levels of authority, both internally and externally.
• Must possess basic computational ability.
• Must possess computer skills, including, but not limited to, Microsoft Word, Excel, and e-mail functions.
• Must be able to multi-task and be detail-oriented in a fast paced, high volume environment.
• Must have ability to work independently and to prioritize or seek clarification in prioritizing work assignments.

Education

• High School diploma or equivalent or vocational training
• College degree in Hospitality management or related field preferred

Experience

• Two years work experience leading food & beverage operations
• Experience in a high volume bar or lounge is an asset
• Experience in Silverware point of sale system is an asset

Licenses or Certificates

• TB Clearance
• Maui County Liquor Card
• TIPS Certification
• Food Safety Certification or ServSafe Certification

All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

Visa Requirements: Applicants must be legally eligible to work the United States

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Join our ‘ohana today: Visit our website to learn more about living and working for Fairmont Hawai’i. www.fairmonthawaiijobs.com

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS