- Greet all clients with enthusiasm and friendliness.
- Maintain a warm and friendly demeanor at all times.
- Provide world-class service, in accordance with our Brand Standards.
- Set up, replenish, maintain, and breakdown Food and Beverage stations.
- Accommodate special client needs and last minute requests.
- Develop relationships with clients.
- Accurately answer client questions about culinary and our spaces in a friendly manner.
- Read, understand, and execute Program Execution Orders.
- Follow checklists and Standard Operating Procedures.
- Set up and breakdown conference rooms and refreshing rooms as needed.
- Perform facility maintenance.
- Maintain safe, clean, organized, and well-stocked work areas.
- Responsible for constant sanitation, organization, and proper food handling.
- Have full knowledge of menus, recipes, and other pertinent information.
- Perform opening, mid-shift, and closing duties in accordance with company standards.
- Perform cleaning duties including: wiping down tables and chairs, cleaning glasses, washing dishes, polishing glass and silverware, making rollups.
- Maintain a professional appearance at all times.
- Maintain professional working relationships with team.
- Follows all Company drink recipes and procedures.
- Proficiently prepares blended and cold drinks provided by the cafe.
- Full knowledge of coffee and tea menu.
- Perform additional duties as assigned.
What We Look For:
- Minimum 2 years server experience.
- 1 year of coffee experience a plus.
- Basic knowledge of food and beverage.
- Proven excellent communication and interpersonal skills.
- Proven good organizational skills.
- Must be highly motivated and ready to lead other team members.
- Proficient in multitasking.
- Food Hygiene or Food Handling Certificate preferred.
- TIPS Certification preferred.
- Flexible and long hours are sometimes required.
- Ability to move, carry, push, pull and place objects up to 25 pounds without assistance.
- Ability to reach overhead and below the knees.
- Ability to stand, sit, and walk for an extended period of time.
Compensation:
- Excellent health coverage for you and your family starting day one.
- Medical and insurance navigation support through Eden Health.
- Flexible vacation time plus time off for your birthday.
- A Holiday closure each year to allow all employees to unplug and recharge.
- 401K plan with company matching.
- Professional development support.
- A chance to be part of a dynamic, growing team.
- The opportunity to have a significant impact on your team and the business in the work that you do.
- A culture of GRIT (Genuine, Relentless, Integrity and Teamwork).
About Convene:
Convene is the leading provider of premium meeting and workday experiences with a global network of venues and flexible office locations. Combining design, technology, and hospitality to elevate today’s modern work experience, Convene creates the spaces and experiences that help teams succeed. With Studio, an all-in-one solution for digitally-enabled events, and 23 locations across the U.S. & London including meeting spaces and flexible workplaces, Convene creates your best day at work, wherever it happens. The company has been named one of America’s 100 Most Promising Companies by Forbes and a Best Workplace by both Inc. and Fortune Magazine. Founded off the simple question: “What if you ran an office building like a hotel?” We made it our mission to elevate the way people meet, work and live by reimagining what “a workday” means for today’s most innovative organizations.