Banquet Captain - $20.00 Per Hour + Gratuities

• Full Time employees have access to Medical and Dental insurance to fit your needs
• Palm University (You can grow both personally and professionally through on-line webinars and self-study courses)
• 401K match (Let us help you build your financial future)
• Companywide Hotel Room Discounts (Who doesn’t love to get away)
• Paid Time Off
• Employee Assistance Program (We are here to support you)
• Employee family events (bring the kids!)

• Ensure that liquor laws and liquor rules of the State of North Carolina are strictly adhered to.
• Ensure the beverage service policies of Sanderling Resort are strictly adhered to.
• Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks, and putting out table centerpieces.
• Service food and picking up food from the back hall, carrying trays to function location, serving food, and clearing the food from the tables.
• Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming.
• Carry out all instructions on the Banquet Event Order.
• Responsibilities also include cleaning of the back hall and organizing of storerooms.
• Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.
• Assists as needed with event room setup according to meal period and table needs.
• Performs food & beverage preparation duties such as preparing condiments, brewing coffee, and ensuring workstations are stocked.
• Serves food and beverages to guests Removes dishes, glasses, silverware, or other items from tables/counter tops and takes them to the kitchen.
• Cleans and sanitizes tables and/or counters & seats after guests are finished.
• Explains how various menu items are prepared, cooking methods and ingredients.
• Takes into consideration any special request and dietary issues made by the guest.
• Provides general property information Offers warm and sincere welcome/farewell for all guests.
• Interacts with staff in a professional manner, assisting other departments with necessary information.
• Ensures final quality check on food and beverage items prior to serving guests.
• Monitors assigned tables for customer satisfaction, quality, and additional service.
• Addresses any guest issue promptly and with high concern.
• Aids other events and restaurant staff as needed.
• Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons)

• A minimum of 3-5 years of previous banquet service experience, preferably as a supervisor.
• Excellent written and verbal communication skills.
• The ability to provide an excellent level of customer service, even in stressful situations.
• Physically fit with good stamina for physical tasks such as moving and lifting furniture over 50 lbs. on a regular basis. Able to stand for extended periods of time.
• Willingness to work long hours, irregular shifts, and on weekends and holidays.

This position can either be on-call or Full Time - Full time requires the Banquet Captain to work as an Outlet Supervisor during non-banquet periods.

Other: The hotel functions seven (7) days a week and twenty-four (24) hours per day. All employees, both management and hourly, must realize this fact and be aware that at times it may be necessary to move employees from their accustomed shift as business demands.

We are a drug-free work place; criminal background required. We participate in Everify. EOE/M/F/D/V