Address
Form of workBanquet Attendant
Hilton Miami Airport Blue Lagoon, 5101 Waterford District Drive, Miami, Florida, United States of AmericaReq #6064
Wednesday, April 10, 2024
The Banquet Attendant at the Hilton Miami Blue Lagoon is responsible for set up, breakdown, cleaning of banquet supplies, and upkeep during the event of Banquet functions in the meeting space. Additionally, this role will be responsible of general upkeep of the space.
Responsibilities:
- Set up and break down event space, ensuring set up according to Banquet Event Order, guest needs are attended to, and public spaces are always tidied
- Ensure supplies are available according to the Banquet Event Order and equipment is set up and functioning properly
- Keep a clean space during events, clearing away dishes, straightening furnishings, and refreshing soiled linen
- Keep a clean space post event, vacuuming floors, cleaning walls, windows, and mirrors
- Keep inventory of event supplies and equipment and carefully store furnishings when not in use, promptly reporting repair and maintenance needs
- Help with banquet service and attend to guest needs and special requests with prompt "can-do" courtesy
- Complete final breakdown of function by cleaning and returning equipment to its proper location
- Stock and maintain clean work areas, including back of house
- Transport dirty linen to correct area to be cleaned, separate napkins from tablecloths, and restock linen shelves with clean linens
- Assist other departments when needed to ensure optimum service to guests
- Upon guest request, locate and deliver material to designated location
- Operate cleaning equipment and tools to ensure only clean and sanitary items are used in the kitchen, including operating the dish machine, pot-scrubbing station, and trash compactor
- Keep hand wash stations maintained and fully functional
- Follow and ensure compliance with sanitation and cleaning procedures
- Follow appropriate personal hygiene procedures to ensure food served to guests is safe for consumption, including disinfecting hands prior to handling food and wearing a hat/hairnet and proper footwear
- Ensure clean wares are stored in appropriate areas
- Ensure proper portion, arrangement, and food garnish to be served to waiters or patrons, according to standards
- Serve food in proper portions onto dishes, plates, mugs, and bowls, ensuring proper plate appearance
- Additional duties as assigned by management
Requirements:
- High School Diploma or equivalent
- Previous customer service or hospitality experience preferred
- Organizational skills and attention to detail
- Excellent communication skills both written and oral
- Ability to bend, squat, push, and pull carts and equipment weighing up to 250 pounds on a regular and continuing basis
- Ability to stand and exert well-paced mobility for up to four hours in length
- Ability to multi-task and work in a fast-paced environment
- An aptitude for self-motivation
- A can-do attitude and a hands-on approach
- A flexible schedule that allows availability days, nights, holidays, and weekends based on the demands of the hotel
Our Company
- MCR is the 3rd-largest hotel owner-operator in the United States.
- Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
- MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
- MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
- MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020.
- MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
- For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA
What we offer/What’s in it for you?
- Hotel Discounts
- Weekly Pay
- Paid Time Off
- Retirement Options
- Referral bonuses
- Career advancement & upward mobility
- Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members
- Job FamilyHotels
- Pay TypeHourly
