Address
Form of work
Salary- Want to make a real difference to customers lives and help achieve their goals?
- Be part of the Brilliant Orange culture; we bring empathy and a human approach
- Access to first class learning and development pathways
Our Albany Branch is looking for a customer service professional to join our team on a permanent Full time basis.
Day to day you will be responsible for:
- Holding needs based conversations with our customers, building genuine long-lasting relationships in person and over the phone.
- Providing efficient, accurate and quality solutions across all customer segments
- Resolving customer queries and complaints in a timely and professional manner, at first point wherever possible.
- Keeping up to date on Bankwest products and assisting customers with products such as home loans, personal loans, credit cards and savings accounts
We’re interested in hearing from people who have:
- Experience in a customer service role where you have built rapport and supported customers to achieve their goals
- Excellent active listening skills
- Confidence when speaking to customers in person and over the phone
- Curiosity and willingness embrace new challenges and learn new skills
- A passion and sense of enthusiasm for providing brilliant customer service
Our fluid workforce opens up opportunities to develop your career in many different avenues within the bank whilst living in the regional community you love.
Don't wait, apply today!
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through
Sidekick
to submit a valid application. We’re keen to support you with the next step in your career.We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
Advertising End Date: 03/02/2024
