Bank Teller

Responsible for the timely and accurate processing of all member transactions including deposits, withdrawals, transfers, and loan payments, etc. in compliance with policies and procedures. Welcome members and provide routine information concerning services. Actively cross-sell and refer share accounts, checking accounts, loans and other credit union products and services. Provide superior member service by maintaining a professional, courteous, and friendly atmosphere for members, prospective members and staff.

Major Duties & Responsibilities

1. Maintain and project the Credit Union’s professional reputation. Ensure privacy of member information.

2. Responsible for the timely and accurate processing of all member transactions including deposits, withdrawals, transfers, loan payments, and other negotiable instruments, etc. in compliance with policies and procedures.

3. Verify transactions. Monitor deposit amounts and examine documents for endorsement and negotiability. Detect and resolve discrepancies promptly.

4. Balance daily transactions and verify cash totals. Investigate and resolve out-of-balance conditions.

5. Maintain continuous knowledge of fraud loss and check cashing guidelines as well as all security and transaction documentation requirements.

6. Carry out special services for members such as check orders, stop payment requests, etc.

7. Perform a variety of account maintenance duties such as data updates, payroll and direct deposits, etc.

8. Responsible for ensuring teller line is set-up and ready to conduct business; scan, batch and file work.

9. Responsible for learning credit union products and services to ensure successful cross-sell to members.

10. Assist and educate members with an understanding of the Credit Union’s products and services; utilize sales skills to meet team and individual goals.

11. Assume responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.

12. Assume responsibility for related duties as required or assigned (i.e. ATM, night drop deposits, supply replenishment, and related clerical tasks, etc.).

Job Type: Full-time

Pay: $14.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Experience level:

• 2 years

Physical setting:

• Office

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Upper Marlboro, MD 20774: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer Service: 3 years (Preferred)
• Financial services: 2 years (Preferred)
• Cash handling: 3 years (Preferred)

Work Location: In person