Address
Form of workShift Leaders have proven to be a competent and high functioning Team Leader. They are viewed as a leader among their peers and those in their span of care. A Shift Leader is capable of delegating and leading others effectively. A Shift Leader is able to identify bottlenecks and put aces in their places. A Shift Leader is able to mitigate and de-escalate customer or employee disputes. A Shift Leader can properly manage a shift and ensure profitability and efficiency in the daily operation of the business.
OUTCOMES
- Executes "Winning Hearts Every Day" strategy through thorough planning and execution of operations
- Can run the business at an operational level
- Should elevate the Team Leaders through their leadership focusing on encouragement and accountability
- Can execute Food cost / Food safety initiatives
- Have a voice contributing to the business during area leadership meetings
- Show a level of professionalism / preparation throughout all of work
COMPETENCIES
- Demonstrates strong interpersonal skills and Emotional Intelligence
- Ability to develop people
- Organization and planning
RESPONSIBILITIES
- Take on an operational function
SUCCESS FACTORS AND MATCHING MEASUREMENTS
How will you know this position has been successful?
- Safe Daily Critical's are executed three times daily, Food Safety Walk-through is completed and evaluated daily
- AHA hold time performance is in top 20% of chain
- Food Waste- < .50 positive gap and < .5 net
- Scheduling- productivity meets or exceeds monthly goal
