Baas03-2023-02244-Business Office Assistant-Casper

Salary : $2,714.40 - $3,016.00 Monthly
Location : Casper, WY
Job Type: Full Time
Job Number: 2023-02244
Department: 049-Field Operations
Opening Date: 11/20/2023
Description and Functions
Open Until Filled
GENERAL DESCRIPTION:
Provide the highest customer service standard while performing various administrative and clerical duties, which assist in the operations and processes of the agency.
Human Resource Contact: Michelle Johnson / michelle.johnson@wyo.gov
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed at the job level.

• Prepares, proofreads, and edits routine correspondence, reports, tables, and records.
• Processes and reviews routine paperwork and/or enters data into a department log or database.
• Maintains department records system, including filing, scanning, retrieving and archiving documents, researching files, etc.
• Prepares and collects timesheets for department or office.
• Makes arithmetic calculations; prepares and codes billings; verifies receipts.
• Greets and directs a high volume of visitors, deliveries, and the general public.
• Makes calls and answers telephones and may route calls to appropriate staff.
• With appropriate information, responds to requests for information; makes referrals, and resolves customer complaints. This may involve research or agency-specialized knowledge.
• Processes and distributes all incoming mail; prepares mailings.
• Orders, receives, stores, and distributes supplies; maintains inventory.
• Maintains calendars, makes appointments and travel arrangements, and arranges meeting rooms.
• Provides customer service, as they are often the first point of contact for an agency.
• Assist staff with travel arrangements.
• Maintains files and reference manuals/materials.
• Performs some functions such as monitoring budgets, expenses, purchase orders, contracts, or preparing vouchers.
• Because of the specialized nature of the job, may be required to train/guide others in an agency-specific process.
• Monitors pertinent office equipment such as computers, phone systems, etc., coordinating maintenance, etc.
• Reviews and verifies data.
• Responsible for assisting in the review, research, and development of material and documents.
• Explains or interprets procedures.

Qualifications
PREFERENCES:
Preference may be given to applicants who are detail-oriented. multi-task capable, organized and able to prioritize, good verbal and written communicators, and have customer service experience.
KNOWLEDGE:

• Knowledge of office procedures, filing, alphabetizing, English language, and arithmetic.
• Knowledge of modern office practices, procedures, and equipment.
• Knowledge of word processing, spreadsheet, and email programs.
• Knowledge of assembling, sorting, and distributing documents.
• Knowledge of reviewing and editing documents for accuracy and completeness.
• Knowledge of methods used to tactfully deal with the public.
• Knowledge of telephone etiquette and coordinating telephone and visitor traffic.
• Knowledge of preparation of records, reports, and correspondence.
• Knowledge of agency policies and procedures.

MINIMUM QUALIFICATIONS:
Education:
High School Diploma
Experience:
0-2 years of progressive work experience (typically in Business Office Communications)
OR
Education & Experience Substitution:
1-3 years of progressive work experience (typically in Business Office Communications)
Certificates, Licenses, Registrations:
None
Necessary Special Requirements
PHYSICAL WORKING CONDITIONS:

• Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc.
• Special physical demands are not required to perform the work.

NOTES:

• FLSA: non-exempt
• All positions within the Department of Family Services will require a background information check, including the taking of fingerprints which will be completed through the Wyoming Department of Criminal Investigation, the Department of Family Services, and the Federal Bureau of Investigation for every successful applicant.

Supplemental Information
049- Department of Family Services - Field Operations
Click to view the State of Wyoming Classification and Pay Structure.
URL:
The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.
Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.
Working for the State of Wyoming provides employees with a range of valuable benefits and offers a fulfilling career path. Employees enjoy comprehensive healthcare coverage, including medical, dental, and vision plans, ensuring their well-being and that of their families. Additionally, the state offers multiple retirement plans, which provide financial security and stability for employees once their career in public services comes to an end. the state recognizes the importance of personal time and offers generous paid time off and flexible arrangements, allowing employees to recharge, take care of personal matters, and maintain a healthy work-life integration.
There are many benefits to living and working in Wyoming. Beautiful country with wide-open spaces, clean air, great recreational activities, and no State income tax to mention a few!
to learn more!
01
(AA) Which of the following best describes your highest completed level of education to date or within the next three (3) months? (Transcripts may be required.)

• High School Diploma/GED/or Equivalent
• Some college Coursework, No Degree Received
• Associate's Degree
• Associate's Degree and additional coursework
• Bachelor's Degree
• Bachelor's Degree and additional coursework
• Master's Degree
• Master's Degree and additional coursework
• Doctorate Degree
• Doctorate Degree and additional coursework
• None of the Above

02
(AA) Which of the following Quarter/Semester credit hours best describes your completed college education to date or within the next three (3) months? (Transcripts may be required.)

• 45+ Quarter hours/30+ Semester hours
• 90+ Quarter hours/60+ Semester hours
• 136+ Quarter hours/91+ Semester hours
• 180+ Quarter hours/120+ Semester hours
• 225+ Quarter hours/150+Semester hours
• N/A

03
(BAAS03) Which of the following best describes your work experience in Business or Office Communications? Experience definition: (This experience includes, but may not be limited to, the following: business office communications, more specifically clerical, administrative, receptionist, or other similar office experience.)

• No relevant experience, but willing to learn.
• Less than one (1) year of relevant experience.
• One (1) to less than three (3) years of relevant experience.
• Three (3) or more years of relevant experience.

04
(AA) Describe your relevant experience below.
05
Are you detail-oriented, multi-task capable, organized, and able to prioritize?

• Yes
• No

06
Do you have good verbal and written communicators?

• Yes
• No

07
Do you have Customer Service experience?

• Yes
• No

08
(A) Where did you hear about this opportunity?

• Government Jobs @www.governmentjobs.com/careers/wyoming
• Indeed
• LinkedIn
• Zip Recruiter
• Wyoming Workforce Center
• Other job sites (Wyoming at Work, Monster, etc.)
• Social Media (Facebook, Twitter, etc.)
• Newspaper/Newsletter Advertisement
• Career Fair
• Human Resources Division
• Friend or Acquaintance (Not State Employee)
• Current State Employee
• Other

09
(A) If you selected "Current State Employee" please provide the employee's first and last name, and include the department they work for, if known. This employee may be eligible for a Referral bonus.
10
(A1) If you selected Other, please tell us where you heard about this opportunity.
11
(AA) VETERANS' PREFERENCE DISCLOSURE: PER WYOMING STATUTE, current employees of the State of Wyoming are not eligible for veterans' preference. If you are not a current employee of the State of Wyoming, to be eligible to receive veterans' preference you MUST have been a resident of the State of Wyoming for a period of one (1) year or more at any time prior to submitting this application. I have read and understand the veterans' preference disclosure.

• Yes
• No
• I am not a veteran

12
(AA) VETERANS' PREFERENCE: If you are a war veteran as defined in section 101, Title 38, United States Code or are the surviving spouse of a war veteran who receives survivor benefits from the federal government based on the veteran's military service, and wish to claim veterans' preference, please attach the appropriate documentation substantiating your claim. Indicate below your appropriate veterans' preference status. By requesting veterans' preference, you are certifying that you meet the statutory requirements as described in the above disclosure.

• Current State Employee
• Veteran - DD214 Attached
• Disabled Veteran (10% or more) - DD214 and Veteran's Disability Determination Attached
• Surviving Spouse of a Deceased Veteran - DD214 and proof of Survivor Benefit Attached
• None of the above

13
(AA) Please be advised that an incomplete application WILL NOT be considered for employment. An attached resume' is not required and is not an acceptable substitution for a completed application. Some State of Wyoming agencies use E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities at https://www.uscis.gov/e-verify.I have read and understand the above statement.

• Yes
• No

Required Question