Av Team Lead

Description:

This is a Lead position so this person needs to have hands on A/V experience in addition to management/PM experience in a large corporate environment. This will be onsite 5 days a week to start and eventually move to hybrid schedule.

Details:

1. In support of the overall mission, plans, directs and oversees programmatic activities. 2. Develops, implements, and maintains operational policies and procedures. 3. Manages program communications; identifies outreach potential, and promotes philanthropic and collaborative support of the program. 4. Works closely with leadership, internal and external colleagues, and community residents to further develop and implement strategic plans. 5. Identifies, solicits, and cultivates community partnerships and collaborations to assist in the development and growth of the program. 6. Tracks all program activities and regularly informs leadership of progress on each initiative. Recommends structural or programmatic adjustments, changes or additions based on full knowledge of missions, goals, and objectives. Develops metrics to identify and measure the success of the program. 7. Assists in identifying and evaluating potential future funding sources, and contributes to the submission of grants and contracts supporting the program, including the annual submission and writing of all content areas and budgetary sections of grant applications. 8. Develops and manages the program's operating budget. 9. Manages the administrative infrastructure of the program. Manages human resources including staffing and hiring, supervision, performance development, counseling and discipline, if warranted. Oversees and manages information systems, facilities, and space needs. 10. May perform other duties as assigned.

As a member of the this clients department and reporting to the Program Director and the Conference Center Lead, the Building Technology Manager will manage all technology aspects of the daily operations and events at the managed venues. The Building Technology Manager will interface with all departments which utilize this groups exclusively managed space for the purpose of meetings and events. This position may encounter highly confidential information in the course of their duties. The BTM will ensure a high level of support services and project management which will directly contribute to productive meeting and events for university partners as well as impact the financial viability of the Conference Center, bookable Betts House spaces, any other spaces exclusively managed by this group and the greater department.

Manage technology needs for revenue-generating programs, fortifying client relationships that enhance their academic and financial mission, and identifying operational solutions that reduce overhead cost while producing greater operational efficiencies. Initiate and develop technology aspects of a conference, event or program budget, and works with the client to evaluate the appropriate price structure while managing interactions with internal and external service providers. Advise clients regarding line item expenses and ensure that funding sources are sufficient to cover the program budget. Create final forecasts, reconcile budgets for invoicing and ensure all charges are accounted for, accurate and explained properly. Directly responsible for interfacing with potential and current revenue generating programs and events at all spaces exclusively managed by the group. Schedule and attend site visits and provide subject matter expert consultation related to technology and productivity of excellent meetings and events. Balance competing priorities to meet all program requirements in a timely manner and deliver quality results. Provide comprehensive onsite day of management of all audio visual and technology needs for events Conference Center, bookable Betts House spaces, and any other spaces exclusively managed by the group.

These duties include but are not limited to: audio support, projector and display support, hybrid event support and other needs. Provide a high level of customer service to guests and clients, ensuring that respect, responsiveness, and professionalism is demonstrated. Ensure that the experience of clients and guests meets Yale's standard of excellence. Manage contracts and details with external service providers involving audio-visual and technology support to the building. Cultivate and develop beneficial relationships with internal and external service providers and organizations. Communicate department's on-going program activity to other Yale departments and community that may be affected. Manage upgrade schedule and preventative maintenance schedule for buildings for specialized technology, including but not limited to HVAC systems, access control and audio-visual equipment on a 5-year basis. Work with department leadership to propose new business models and potentially pilot new initiatives which could enhance their revenue potential and increase level of services offered. Utilize Salesforce, StarRez, Cvent, Zoom, QSC software and additional audio-visual systems as needed to support event management in the groups managed venues

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.