Automotive Service Technician

SUMMARY

Act as a consultant for diagnostic work, vehicle repairs, and procedures. Maintains service operations by inspecting and maintaining vehicles.

All employees are expected to demonstrate core behaviors that help us provide the level of service that customers expect

Key Competencies

Descriptors

• Drive

Self-motivated to take action and to do more than what is expected in order to deliver excellent service.

• Desire to Learn

Actively seeks to build or acquire new knowledge in order to improve and develop skills.

• Speed of Execution

Carries out job duties in a manner that demonstrates ability to achieve the expected level of efficiency, quality, and customer service.

• Detail Orientation

Completes tasks accurately, thoroughly and with an eye toward quality, and in accordance with established processes and procedures

• Reliability

Assumes personal responsibility for all aspects of work: quality, timeliness and results; seeking to complete tasks with little oversight.

ESSENTIAL JOB FUNCTIONS

• Keeps equipment available for use by inspecting and testing vehicles; completing preventive maintenance such as, engine tune-ups, oil changes, tire rotation and changes, wheel balancing, replacing filters.
• Maintains vehicle functional condition by listening to operator complaints; conducting inspections; repairing engine failures; repairing mechanical and electrical systems malfunctions; replacing parts and components.
• Verifies vehicle serviceability by conducting test drives; adjusting controls and systems.
• Complies with state vehicle requirements by testing engine, safety, and combustion control standards.
• Maintains vehicle appearance during servicing.
• Maintains vehicle records by recording service and repairs.
• Keeps shop equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Contains costs by using warranty; evaluating service and parts options.
• Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
• Updates job knowledge by participating in educational opportunities; reading technical publications.
• Accomplishes maintenance and organization mission by completing related results as needed.

QUALIFICATIONS

• ASE certifications

Suspension and Steering

Brakes

Heating & Air Conditioning

Refrigerant Recovery & Recycling

Engine Repair

Electrical/Electronic Systems

Engine Performance

Auto Advanced Engine Performance

Automatic Transmission/Transaxle

Manual Drive Train & Axels

• At least two years of experience as an automotive technician, Required
• Able to drive both automatic and standard-transmission vehicles
• Strong knowledge of all aspects of automotive repair and maintenance
• Have working knowledge of shop equipment such as wheel and tire equipment, alignment system, diagnostic equipment, AC equipment and lift operation
• Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
• Must be able to read, interpret, and transcribe data in order to maintain accurate records
• Quality conscious and detail-oriented
• Ability to maintain a professional appearance and provide friendly customer service
• Team player with excellent communication and interpersonal skills
• Prompt, reliable, and responsible
• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
• High school diploma or GED required
• Must have a valid driver's license

EQUIPMENT/TOOLS

Operates equipment acceptably and safely: diagnostic scan tool, DSO, smoke machine and all equipment required to perform the jobs of other members of the service department.

Tools provided by the Employee

*purchases and maintains the tools necessary to perform the various duties of the job

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform and enjoy each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE

Minimum training required: Used Car Technician Advanced automotive maintenance, removal & replacement knowledge/skills Advanced automotive diagnostic knowledge/skills.

Compensation and Benefits:

In addition to competitive pay, we offer our associates:

• Health insurance
• Dental insurance
• Vision, Life, Disability insurance
• Paid vacation
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

Applicants should submit their resume and cover letter.

Equal Opportunity Employer

Job Type: Full-time

Pay: $40,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• Continuing education credits
• Employee discount
• Health insurance
• On-the-job training
• Paid training
• Professional development assistance

Experience level:

• 5 years
• Under 1 year

Schedule:

• Day shift
• Weekends as needed

Ability to Relocate:

• Charlotte, NC 28213: Relocate before starting work (Required)

Work Location: In person