Address
Form of work
SalaryService Writer
Duties:
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document vehicle issues
- Generate repair orders and provide detailed explanations of recommended services
- Communicate with technicians to ensure timely completion of repairs
- Provide estimates for Automotive Services and obtain customer approval
- Coordinate with parts department to ensure necessary parts are ordered and available for repairs
- Maintain accurate records of customer interactions and transactions
- Process payments and handle cash transactions
Skills:
- Automotive service knowledge, including understanding of vehicle maintenance and repair processes
- Strong communication skills, both verbal and written
- Excellent customer service skills, with the ability to build rapport with customers
- Detail-oriented with strong organizational skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficient in computer systems and software used for generating repair orders and invoices
- Cash handling experience is preferred
If you have a passion for the automotive industry and enjoy providing exceptional customer service, we want to hear from you! Join our team as a Service Writer and be part of a dynamic and growing company.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or requirements associated with the role.
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Expected hours: 45 per week
Benefits:
- Employee discount
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
Day range:
- Monday to Friday
- No weekends
Shift:
- Day shift
Experience:
- Service writing: 2 years (Required)
Work Location: In person
