Automotive Service Writer/Advisor

NOW HIRING FOR

GAINESVILLE SERVICE WRITER

SUMMARY:

We have an immediate opening for a professional and experienced Service Writer to join us in supporting our auto repair staff and customers while assisting us in building and representing our brand. We are an established auto repair facility with five locations serving Gainesville, High Springs, and Newberry. We are looking for an experienced Service Writer to join our family. The ideal candidate will have at least two years of documented experience with excellent communication skills, great follow-up ability and dedication to providing our customers with the highest level of service possible.

What We Offer:

● Opportunity for advancement and career growth within the company
● Competitive pay and promotion opportunities depending on experience and performance
● Paid Time Off
● Full benefits including dental, health, vision, medical, 401k

Responsibilities:

● Assist all customers in selecting suggested service in a friendly, professional, and efficient manner

● Utilize walk-around process to increase customer awareness of vehicle condition and build rapport

● Generate service orders and estimates/quotes for customers
● Schedule appointments and maintain an organized schedule
● Conduct post-repair follow up
● Resolve customer complaints and concerns
● Maintain value, quality, and integrity based on professional company standards

Qualifications:

● Prior shop/dealership experience preferred but not required
● Knowledge of Mitchell1 systems preferred but not required
● Excellent communication and customer service skills
● Strong computer and phone skills
● Professional appearance, strong work ethic and positive attitude required
● Self-motivated, goal oriented and able to work within a fast-paced environment
● Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR)

Job Type: Full Time

Pay: Highly Competitive Based on Credentials and Experience

Job Type: Full-time

Pay: $40,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Day range:

• Weekends as needed

Shift:

• Day shift

Ability to commute/relocate:

• Gainesville, FL 32608: Reliably commute or planning to relocate before starting work (Required)

Experience:

• AUTOMOTIVE REPAIR SERVICE WRITER: 1 year (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: In person