Automotive Service Advisor/Writer

Full Job Description

Monroe Nissan, located in Monroe NC, is looking for the next great leader to join our team as a service advisor. This is an exciting opportunity for a highly motivated, professional, customer focused serice writer to make an immediate impact.

RESPONSIBILITIES:

• Understand and enforce the manufacturers' warranty policies and procedures
• Understand, keep abreast of, and comply with Federal, State, and local regulations that affect Service & Parts operations, such as waste disposal, OSHA Right to Know, etc.
• Maintain the highest possible standards of workmanship
• Handle customer complaints and maintain high customer satisfaction standards.
• Reinforces company policies and adheres to company standards
• Greeting Customers while listening to their request
• Serve as a liaison between quick lube technicians and customers
• Communicating with customers regarding general maintenance required on vehicles
• Communicate with customers regarding future maintenance and service
• Deliver serviced vehicles to customer
• Complete and turn in all paperwork
• Other duties as assigned

PHYSICAL:

• Ability to move around the dealership comfortably
• Ability to get in and out of an automobile comfortably
• Prolonged periods of standing, stooping, bending, and walking

COMPENSATION AND BENEFITS:

• In addition to competitive pay, we offer our associates:
• Benefits (include but are not limited to):
• Health insurance
• Dental insurance
• Vision insurance
• Flexible Spending Accounts
• Paid vacation and sick time
• Company sponsored 401K program
• Employee Vehicle Purchase Program

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

Job Type: Full-time

Pay: $48,000.00 - $80,000.00 per year

Schedule:

• Monday to Friday
• Weekends

Supplemental Pay:

• Bonus pay
• Commission pay

Education:

• High school or equivalent (Preferred)

Experience:

• Automotive Service Advisor 1+ years

License/Certification:

Skills:

• Customer service
• Computer literacy
• MS Office
• Driving

Benefit Conditions:

• Waiting period may apply

Typical end time:

• 5PM

Typical start time:

• 7AM

Work Remotely

• No

Job Type: Full-time

Pay: Up to $80,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus opportunities
• Commission pay

Work Location: In person