Address
Form of work
SalaryJob Summary:
- Advise and consult customers on vehicle service needs;
- Create repair orders for customers and communicate with the service department;
- Great growth and career opportunities.
Responsibilities:
- Promptly meets and greets customers;
- Determines the nature of customer problems;
- May make a road test or visually inspect the vehicle;
- Creates Repair Order Request (ROR) detailing service to be performed or merchandise to be sold;
- Obtains customer approval for service before delivering order to service personnel;
- Reviews completed repairs or services performed with customers and collects payment;
- Maintains cleanliness of showroom and re-stocks display as needed;
- Performs daily cash/sales procedures at the close of a business day;
- Complies with Company Quality Control Program, Company Safety Policy, OSHA, and EPA regulations.
Requirements:
- Experience in the automotive field may be advantageous;
- A strong understanding of automotive technology and the automotive industry;
- Excellent customer service, interpersonal, and communication skills.
