Job Description
About Us
Napleton is seeking a qualified Sales Associate to join our team! This individual will be responsible for walking customers through the vehicle purchasing process.
What We Offer
- Family Owned and Operated
- Growth Opportunities
- Medical, Dental, and Vision Insurance
- Accrued Vacation Time
- Employee vehicle purchase plans
- Discounts on products and services
- 401K and additional benefits
Job Responsibilities
- Assisting customers who enter the dealership, answering their questions and helping them select a vehicle that is right for their needs
- Selling a minimum number of vehicles based on the goals and objectives defined by the sales manager
- Explaining product performance, application and benefits to prospects and describing all optional equipment available for customer purchase. Determine each customer's vehicle needs by asking questions and listening
- Deliver vehicles to customers. The delivery process ensures that the customer understands the vehicle's operating features, warranty and paperwork, and it lays the
- foundation for customer loyalty
- Report to the vehicle Sales Manager regarding objectives, planned activities, reviews and analyses
- Keep abreast of incoming inventory, features, accessories, etc., and how they benefit customers
- Maintain an owner follow-up system that encourages repeat and referral business.
- Review and analyze actions at the end of each day, week, month and year to determine how to better utilize time and plan more effectively
- Offering test drives to all prospects and following dealership procedure to obtain proper identification prior to test drive
- Referring closed deals to the finance and insurance (FI) manager along with properly completed paperwork (insurance information, trade title, etc.)
Job Requirements
- Automotive sales background preferred
- Excellent customer service, organizational and negotiation skills
- Self-motivated, goal-oriented, and enthusiastic presence in a team environment
- Strong written and communication skills
- Valid driver's license required and clean driving record
- Ability to pass a background check and drug test