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SalaryPlease apply on our website at I-10toyota.com
Summary
Sells vehicles while achieving and maintaining appropriate levels of gross profit, volume, and customer satisfaction.
Essential Duties
● Satisfies the transportation needs of vehicle purchasers.
● Approaches, greets and helps or direction to any customer who enters the dealership showroom or sales lot.
● Assists customers in selecting a vehicle by asking questions and listening carefully to their responses. Suggests alternative vehicles if necessary.
● Understands the terminology of the automobile business and keeps abreast of changes in product technology, incoming inventory, features, accessories etc.
● Provides thorough product information and demonstration to all prospects.
● Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer before test drive begins.
● Exhibits a high level of commitment to customer satisfaction.
● Utilizes dealership sales control and follow-up system.
● Knows and understands the federal, state and local laws which govern retail auto sales.
● Establishes personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals.
● Knows and understands equity and values and can explain depreciation to the customer.
● Ensures that the sales manager has an opportunity to meet each customer.
● Turns 100 percent of closed deals to finance and insurance manager and presents properly completed paperwork (i.e., insurance information, trade title etc.).
● Prepares sold vehicles for customer delivery (i.e., cleans vehicles, fills gas tank and ensures all features are operational) prior to customer arrival.
● Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty and paperwork.
● Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
● Schedules first service appointment.
● Follows up on all post-delivery items, tag/title work, “we-owes,” and special requests to be sure that all customer expectations are met.
● Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
● Maintains a prospect development and follow-up system.
● Works with the service department and body shop to ensure that vehicles are properly reconditioned on schedule.
● Attends sales meetings.
● Helps with the used-vehicle inspection process.
● Helps to keep the used-vehicle department neat and clean.
● Maintains a professional business appearance.
● Writes complete sales orders and processes paperwork in accordance with established dealership policies.
● Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
● Other tasks as assigned.
Qualifications & Skills
● High school diploma or the equivalent
● Minimum of 1 year of Dealership Sales Experience, preferred
● Must have a current State Sales License
● All applicants must be authorized to work in the USA
● Ability to demonstrate the ability to pass pre-employment testing including background checks, MVR, drug test, and valid driver's license
● Must have a valid drivers license and be eligible for coverage under shop insurance policy (Not an excluded driver)
● Bilingual, (Preferred but not necessary)
Physical Requirements
● Must be able to remain in a stationary position 50% of the time.
● Required to work in outdoor weather conditions
● No remote work
Job Type: Full-time
Pay: $52,190.04 - $62,852.52 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
- 3 years
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Weekends as needed
Supplemental pay types:
- Bonus opportunities
- Commission pay
Work Location: In person
