Job Description
BRAM Auto Group is one of the largest family-owned businesses in the Tri-State area serving customers in New York and New Jersey for over 50 years. BRAM is a premier automotive management group- we own and operate 12 innovative Dealership Locations representing Lexus, Honda, Toyota, Jeep, Chrysler, and Hyundai Brands.
BRAM Auto Group has built a strong company reputation as a workplace that values innovation, upholds superior service, and rewards hard work and success. We offer a competitive total compensation package that includes: Medical, Dental, Vision, Life, 401K, Paid Vacation & Holidays, and more!
The Receptionist is responsible for handling the flow of people through business and providing general office support with a variety of clerical activities and related tasks.
- Responsible for welcoming customers with a warm and sincere greeting
- Ensures excellent service standards and maintains high customer satisfaction
- Answers phone call in a professional and courteous manner
- Transfers phone calls or take written messages when needed personnel not available
- Receives, sorts, and forwards incoming mail
- Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc)
- Assists in the ordering, receiving, stocking and distribution of office supplies
- Assists with other related clerical duties such as photocopying, faxing, and filing
- Shares cashier responsibilities and processes as required
- Follows company safety procedures and policies
Job Qualifications:
- Excellent customer service skills and interpersonal communication skills; cultural sensitivity and demonstrates ability to work with diverse people groups
- Previous Front Desk experience
- Excellent verbal and written communication skills, including the ability to effectively present information and respond to questions and management
- Excellent organizational skills and attention to detail
- Able to establish rapport and build relationships with customers
- Demonstrate sufficient computer literacy
- Possess a positive attitude and commitment to adhere to and administer company policies, procedures and standards