Auto Service Customer Support Team, $20 - $28/Hour!

3495 Old Crompond Rd., Yorktown Heights, New York 10598

Be part of a great environment, engage with your team members and clients!  This role is a great way to get involved in one of the top automotive teams in the region. We have a thriving and collaborative culture. You will not be pigeon-holed into a single function role, but instead will be trained in multiple areas so that you can quickly broaden your skillset and get familiar with the Service business. 

Your role will have a heavy customer-oriented aspect to it. You will help be the liaison between customers and our Service Advisors, providing customers with updates on the status of their vehicle, scheduling follow-up appointments, answering incoming calls, and helping with paperwork.

This is a great entry-level opportunity to start a rewarding career at a great place to work! Come join our team at Nissan of Yorktown Heights and help us keep our outstanding customer service reputation! If you are an energetic 'people-person' who has great customer service skills, can multi-task, and are motivated to succeed in a fast-paced environment – Apply today!

We offer:

• $20 - $28 per hour based on experience
• Full-time Position
• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Vacation & Sick Time
• Employee Discounts on Products & Services & Vehicle Purchase Plans
• Long-term Job Security & Advancement Opportunities!
  

Responsibilities:

• Greet and assist service department visitors with a smile and helpful, professional demeanor
• Answer calls on a multi-line telephone system in a courteous, professional manner
• Manage loaner vehicles
• Set service appointments
• Screen and forward incoming calls, take and relay messages
• Perform clerical duties such as scanning, filing, etc.
• Perform other duties as needed

Qualifications:

• Multi-line phone system experience is preferred
• Good communication and customer service skills
• Clerical and administrative experience is preferred
• A positive attitude and professional, well-groomed appearance
• Must be dependable!
• High school diploma or equivalent
• Valid driver's license
• Please upload your resume. Completing the online assessment will grant you priority consideration!
• Applicants must pass pre-employment screening
  

We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local, laws.