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ATM - Alarm - Video Field Service Technician
Job Description
NCR ATM and Bank Security Equipment Technician
Our Technicians provide services to various financial institutions throughout our service territories. They are dispatched daily on a call-by-call basis to these institutions to resolve whatever problem currently exists.
Technicians are responsible for the following:
- Service calls / Repair equipment
- Troubleshoot and determine corrective action
- Order Parts
- Repair equipment
- Maintain Truck inventory
- Communicate to customer on eta
- Once on site communicate the solution rendered and or plan to resolve issue if additional parts or equipment are needed.
- Communicate with dispatcher on an ongoing basis
- 98% of the time you do not work weekends!
Job Requirements
Proficient in some or all of the following:
- NCR ATM/TCR 2nd Line Repair
- Alarm - Install/Troubleshooting
- Access Control - Install/Troubleshooting
- CCTV Analog and IP Video Systems - Install/Troubleshooting
- Remote Drive up - tube systems - Install/Troubleshooting
- Physical Security (Locks, Vaults)
- Cash handling equipment/Coin Machines
- Developing Good Customer Relations
Typical Systems Include:
- Bosch, DMP, Honeywell, Verex, Isonas
- IC Realtime, March Networks, Verint, Video Insight
- NCR ATM and TCR, SDM1, SDM2, S1 Dispenser, S2 Dispenser
- Triton ATM
- Maglock, Motion Detector, Door Strike, REX
- Pneumatic Tube Systems, Deal Drawers, Night Drops
- Hamilton, Mosler, Autoveyor, Lefebure
- Mechanical Locks, Electronic Locks, Safe Deposit Locks
- S&G, Sargent and Greenleaf, Lagard, Kaba
- Coin Machines, Magner
Additional Requirements:
- Valid Driver’s License
- Safe Driving Record
- Pass Drug Test and Background Check
- Felony Free Record
Required Education:
High School or equivalency Diploma
Salary Range:
Dependent on experience
Benefit package:
- 401(k) matching
- Company car
- Dental insurance
- Flexible spending account
- Fuel card
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- On call - shared system - 98% of the time you do not work weekends!
Bank Design and Equipment (BD&E) was founded in 1987 with its Headquarters located in Waynesboro, VA. We currently provide service in eight states. We service financial institutions across these states providing equipment repair and state-of-the-art security solutions. We currently service over 400 banks and credit unions as well as schools and other facilities.
