Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.
Responsibilities:
- Lead all administrative functions associated with workflows, automation, custom fields, schemes, permissions, add-ons, and integrations
- Ensure system availability of Atlassian tools based on defined SLAs
- Collaborate with Engineers, Change Management, and Release Management for integration with the CI/CD stack
- Develop metrics-based dashboards based on user requirements to provide development teams and senior leadership with actionable operational / performance status reports
- Optimize installation and support of plug-ins and integrations to minimize downtime and maximize functionality in accordance with enterprise roadmap
- Adhere to Jira best practices and maintain consistency across all instances
- Collaborate with partners requesting Atlassian changes to provide creative solutions for process problems that align with Jira standard methodologies in high growth environments
- On-board teams and individuals into the Atlassian Tool Set
- Lead creation and support of Atlassian REST API for users to automate manual processes, implement business processes and extract data for reporting and analytics purposes
- Proactively plan and implement upgrades for the project management platforms
- Manage system access and permissions configurations to ensure compliance and enforce best practices
- Partner with other departments to coordinate infrastructure maintenance and system migrations
- Serve as internal SME for the Atlassian Tool Set
- Advanced technical level knowledge of JIRA Administration and experience supporting large multi-organization enterprise environments
- Advanced technical level knowledge/experience with 100% of Jira, Service Desk, and Confluence Admin Interfaces and able to perform administration tasks.
- Advanced technical level experience with Jira searches, JQL, reporting capabilities, dashboards, and add-ons that expand their functionality, and workflows
- Technical knowledge and experience on the Jira platform building complex workflows, permission schemes, and screens with a proven track record with Atlassian installations, migrations, and upgrades
- Provide creative solutions for process problems that align with Jira standard methodologies in high-growth environments while advocating for process efficiency and consistency
- Able to lead focused Jira and process discussions with a variety of organization members and business leaders.
- Excellent verbal and written communication skills
- Conceptual and practical understanding of Agile frameworks including Scrum and Kanban
- Able to work independently and be a self-starter and have strong analytical and problem-solving skills
- Preference for those who have worked with global teams and third-party vendors / contractors
- Applicable JIRA certification(s) is a plus (E.g. ACP-120,ACP-620)
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The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.
This will be posted for a minimum of 3 days or until the position is filled.