Associate Workplace Experience Manager

HNI Corporation is a global family of brands for the workplace and home dedicated to enhancing the spaces where we live, work, and gather. We pride ourselves on fostering an environment where we make a positive impact on others, upholding our beliefs in integrity, inclusion and belonging.

What We Need:

We are looking for an Associate Workplace Experience Manager to join our team in Muscatine, IA! 

As an Associate Workplace Experience Manager, you will be responsible for focusing on the office & building management, supporting member and customer experience within the workplace, and collaborating with cross functional teams.  Member engagement will be the primary focus with the successful candidate demonstrating the ability to create a welcoming, engaging environment for HNI members and customers.  The ideal candidate will be a highly collaborative self-starter who thrives in a dynamic environment where they can interact and assist members and guests.  They must demonstrate exemplary leadership, people management, critical thinking, innovation, and multi-tasking abilities.  Hospitality focused, the ideal candidate will have exceptional communication skills and the ability to support facilities and operations in the oversight and management of each HNI facility.

What You Will Do:

• Manage employee and daily operations to increase individual wellbeing, productivity, operational and organizational success, acting as the primary point of contact for assigned building operations.
• Coordinate and support internal and external office events as needed, including technology and vendor support.
• Support facility planning, occupancy, and utilization standards within the HNI facility. Support moves, adds and changes as needed.
• Collaborate with facilities and operations to ensure routine repairs and maintenance are managed. Provide strong project management skills to guide internal and external teams through projects or ongoing maintenance, repairs, and projects.
• Assign and manage security access for members, guests, and vendors.
• Provide support services that include but are not limited to concierge, reception, room management and scheduling, meeting and event management, member and client engagements, office supplies, moves, adds, changes.

What You Have:

• Bachelor’s degree in office administration or project management preferred or equivalent experience in management, business, and/or hospitality.
• 3 or more years of work experience in a hospitality or service role, with expanded responsibilities.

What You’re Good At:

• High energy team player.
• Knowledge of building space allocation, layout facilities, planning and projects is preferred.
• Strong negotiation, relationship, and interpersonal skills.
• Excellent written, verbal, and visual communication skills.
• Excellent vendor management skills.
• Strong dispute resolution and collaboration skills.
• Ability to manage many projects and priorities in a fast-paced environment.

HNI Corporation (NYSE: HNI) is a manufacturer of workplace furnishings and building products, operating under two segments.  The workplace furnishings segment is a leading global designer and provider of commercial furnishings, going to market under multiple unique brands.  The residential building products segment is the nation’s leading manufacturer and marketer of hearth products.

As one of the larger employers in Iowa, HNI Corporation was recognized in 2018, 2019, and 2020 for the diversity of our Board of Directors and was named in 2020 and 2021 as one of America's Most Responsible Companies by Newsweek. 

How we act today protects how we live tomorrow.  Check out our 2020 CSR Report here: https://www.hnicorp.com/social-responsibility

Diversity, equity, and inclusion (DEI), are not just core beliefs at HNI - they are operational imperatives.  We value each other’s differences in experiences and ideas to solve problems and better serve our customers. Take a look at our DEI goals here: https://www.hnicorp.com/diversity-equity-and-inclusion

We offer Benefits on Day 1, including a new voluntary benefit, Daily Pay! To learn about all the benefits HNI has to offer visit www.HNIbenefits.com.

We also invite you to visit us atwww.HNICorp.comto learn more!