Associate Vice President Information Resources Operations

ABOUT UT SOUTHWESTERN MEDICAL CENTER
The University of Texas Southwestern Medical Center ranks among the top academic medical centers in the world. Its faculty members - who are responsible for a broad array of groundbreaking biomedical research advances - are respected for their dedication to teaching and patient care. The Medical Center has four degree-granting institutions: UT Southwestern Medical School, UT Southwestern Graduate School of Biomedical Sciences, UT Southwestern School of Health Professions, and the Peter O'Donnell Jr. School of Public Health. The schools train about 3,700 medical, graduate, and allied health students, residents, and postdoctoral fellows each year.
UT Southwestern was named one of the Top Five Best Organizations for Leadership Development (BOLD) Award winners by the National Center for Healthcare Leadership (NCHL) in 2022. The NCHL conducts a survey of health care organizations across the U.S. every other year to assess all components of organizations' efforts to prepare and develop leaders.
A great medical center offers outstanding patient care in addition to fine teaching and innovative research. We emphasize compassionate medical treatment. UT Southwestern's physicians are equipped to bring the latest laboratory findings to each patient. We provide inpatient care to nearly 117,000 people and oversee approximately 3 million outpatient visits annually. UT Southwestern has approximately 21,000 employees and an operating budget of approximately $4.1 billion.
Job Summary
The Associate Vice President of Information Resources will work under limited supervision in the analysis, design, planning, implementation, and maintenance of all facets of the information technology infrastructure within Information Resources. Also, plan, coordinate, and direct all daily operational activities of IR technology infrastructure and provide direction and solutions that enhance mission-critical operations of the IR department.
Reporting to the UT Southwestern Institutional Chief Information Officer, work closely with other IR Assistant and Associate Vice Presidents and other key business decision-makers in identifying and implementing cost-effective technology solutions for all aspects of the business. This position oversees the network, telecom, servers, operating systems, and central storage operations used by the University's mission critical applications. These resources may be 'on premise', remotely operated, or cloud based.
Job Duties

1. Work closely with the IR Chief Enterprise Architect and AVP Leaders to develop and maintain the IT department's strategic road map, ensuring information technology capabilities continually support the overall business's goals and objectives.
2. Work closely with the AVP Leadership team to create and implement IT policies and procedures that enable strong security and risk-management capabilities.
3. Explore new technologies and software as appropriate and in conjunction with AVP IR Leadership, oversee the architecture and implementation of ongoing support of the network, servers, and communications infrastructure in order to ensure high performance of the IT department.
4. In cooperation with the Chief Information Security Officer and the Associate Vice President for Safety and Business Continuity, create and implement an IR business continuity and disaster recovery plan.
5. Oversee management of the University's IT operational activities. These activities include, but are not limited to, performance monitoring, planned/emergency upgrades, patching as needed, etc. Continually explore technologies and techniques leading to more efficient operations.
6. Oversee operation and monitoring of mission critical server resources with a strong emphasis on virtualization whenever practical.
7. Establish security architecture and implement procedures and controls that ensure information and data are secure and in compliance with the security and storage regulations of UT Southwestern.
8. Work to analyze, enhance, and tailor current practices and existing systems in order to increase operating efficiencies as well as reduce and cut costs within Information Resources.
9. Oversee operation and management of the University's central data storage facilities, including on site data center, as well as management of database administrators servicing the University's central applications suite.
10. Work closely with the Chief Enterprise Architect to establish and document operational standards and procedures for the implementation of technical solutions.
11. Establish operational and capital budgets in order to address the needs of various areas of the IT department. Ensure adherence to overall financial objectives track the annual divisional expenditures.
12. Manage the University's Identity and Access Management operations.
13. Manage the internal UTSW CoLo (Co-Location) site used by various university departments. Assist in disaster recovery rehearsals and oversee the configuration, management, and oversight of university computing assets at the off-site DR/CoLo center.
14. Direct the installation of required hardware/software configurations as new enterprise systems are implemented. Manage resources tasked with troubleshooting activities and assisting users in defining requirements and costs for proposed new systems procurement. Oversee administration of the University's Office 365, Exchange, and Outlook platforms.
15. Prepare annual capital and operating budgets for IT Operations. Serve as liaison and negotiator with university vendor partners.
16. Participate as needed in IR departmental and University strategic planning initiatives, as well as UT System interactions and initiatives. Manage projects using tools, techniques, and practices adopted by the Information Resources Department.
17. Organize IT operations and personnel for optimal performance. Create and sustain a strong technical organization that includes viable succession planning and cross training for key roles.
18. Perform other duties as assigned.

Knowledge, Skills & Abilities

• Work requires ability to ensure adherence to all policies and procedures of university.
• Work requires ability to effectively interpret and apply organizational policies, procedures, and systems.
• Work requires proven supervisory, customer service, and written and verbal communication skills.
• Work requires ability to plan, organize, coordinate, and supervise work of employees as necessary to ensure desired results are achieved.
• Work may require telephone and personal contact with all levels of internal and external personnel and organizations.
• Work may require ability to monitor and maintain budget.

Salary
Salary Negotiable
Experience and Education
Required:
Bachelor's degree and ten (10) years progressively responsible related technology infrastructure and leadership experience required.
Preferred:
Experience in a healthcare or an academic medical center.
Working Conditions
Work is performed primarily in general office area.
Any qualifications to be considered as equivalents in lieu of stated minimum require prior approval of the Vice President for Human Resources, or his/her designee.
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. To learn more, please visit: https://jobs.utsouthwestern.edu/why-work-here/diversity-inclusion