Address
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SalaryAssociate Project Manager
Team Overview:
The Dealer Marketing Implementation team is part of Dealer Software Solutions, largely supporting the Dealer.com brand. Team members are responsible for implementing website and digital retailing solutions, including customizations, advanced configuration, and training to support our client's needs. The team includes Project Managers, Quality Assurance Specialists, Web Developers, Technical Project Managers, Solutions Architects, Launch Consultants and Client Trainers, who work on projects and tasks with varying durations, ranging from a few hours to a few months.
Job Overview:
Reporting to the Senior Manager of Dealer Marketing Implementation, the Associate Project Manager is the primary person responsible for the successful delivery of a variety of solutions to the automotive marketplace, as well as for coordinating with multiple internal and external resources to ensure project success. The Associate Project Manager builds and configures new and existing client accounts, according to the requirements defined in the signed sales contract, as well as applicable addenda and statements of work. In most cases, the Associate Project Manager is the primary contact with the client, guiding them through the implementation process. The Associate Project Manager will be cross-trained to perform all variations of account set-ups and upgrades, though based on job volume and department capacity, an area of specialization may be determined. The Associate Project Manager is responsible for managing multiple, concurrent installations with varying requirements, and providing project status updates to all applicable stakeholders. They are also responsible for identifying risks, as well as impacts to the project timeline. Associate Project Managers typically work on projects involving broader scope with moderate oversight. Once the account is fully configured and/or launched, the Associate Project Manager conducts a handoff to appropriate DDC stakeholder team(s).
Due to product and platform complexity, this role will be focused on websites implementation. This is a client-facing team where you will apply technical knowledge, digital marketing guidance, and project management skills.
What You'll Do
Who You Are
Minimum Requirements
USD 25.58 - 38.37 per hour
Compensation:
Hourly base pay rate is $25.58 - $38.37/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
About Cox Automotive
At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
Team Overview:
The Dealer Marketing Implementation team is part of Dealer Software Solutions, largely supporting the Dealer.com brand. Team members are responsible for implementing website and digital retailing solutions, including customizations, advanced configuration, and training to support our client's needs. The team includes Project Managers, Quality Assurance Specialists, Web Developers, Technical Project Managers, Solutions Architects, Launch Consultants and Client Trainers, who work on projects and tasks with varying durations, ranging from a few hours to a few months.
Job Overview:
Reporting to the Senior Manager of Dealer Marketing Implementation, the Associate Project Manager is the primary person responsible for the successful delivery of a variety of solutions to the automotive marketplace, as well as for coordinating with multiple internal and external resources to ensure project success. The Associate Project Manager builds and configures new and existing client accounts, according to the requirements defined in the signed sales contract, as well as applicable addenda and statements of work. In most cases, the Associate Project Manager is the primary contact with the client, guiding them through the implementation process. The Associate Project Manager will be cross-trained to perform all variations of account set-ups and upgrades, though based on job volume and department capacity, an area of specialization may be determined. The Associate Project Manager is responsible for managing multiple, concurrent installations with varying requirements, and providing project status updates to all applicable stakeholders. They are also responsible for identifying risks, as well as impacts to the project timeline. Associate Project Managers typically work on projects involving broader scope with moderate oversight. Once the account is fully configured and/or launched, the Associate Project Manager conducts a handoff to appropriate DDC stakeholder team(s).
Due to product and platform complexity, this role will be focused on websites implementation. This is a client-facing team where you will apply technical knowledge, digital marketing guidance, and project management skills.
What You'll Do
- Works with clients, and internal stakeholders, to gather and document project requirements
- Manages implementation and training timelines for websites and/or digital retailing.
- Partners across the organization or within a delivery team to connect related work streams
- Manages client communication and the flow of information between the dealer and internal teams to ensure that all stakeholders have a clear understanding of timelines and responsibilities/expectations.
- Constructs and communicates status reports as needed for the overall project to the client stakeholders, managers, performance managers, and training department.
- Proactively manages escalations, risks, and issues related to product installation
- Manages and ensures customer expectations are met through the implementation and training cycle.
- Acts as a liaison between departments (example: communicating with Sales regarding failure to launch (FTL) risks, communicating to Performance Management on the overall client engagement and handing project off to training teams, if applicable).
- Works in coordination with leadership to deliver monthly launch targets and budget goals.
Who You Are
Minimum Requirements
- Bachelor's degree in a related discipline and 2 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and up to 2 years' experience; or 6 years' experience in a related field
- 3+ years of experience in a client-facing or digital marketing role is required
- Excellent presentation, written, and verbal communication skills
- Ability to identify problems and initiate corrective and preventative actions.
- Proficient in Microsoft Word, PowerPoint, Outlook, and Teams with the ability to gain proficiency in other role-specific software.
- Strong organizational skills and the ability to effectively multi-task and prioritize in a deadline-driven atmosphere.
- Strong knowledge of project management and excellent customer service practices
- Strong interpersonal and collaborative skills, and ability to lead through influence and navigate effectively within the organization to deliver results.
USD 25.58 - 38.37 per hour
Compensation:
Hourly base pay rate is $25.58 - $38.37/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
About Cox Automotive
At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
