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Form of workAs an associate on the Cash Monitoring and Support team, you will be responsible for researching and understanding cash transactions, policies, procedures, and operations for ATMs, branches, & vaults. You will be collaborating with peers and leadership to support the value chain to ensure optimal cash levels and performance of the forecasting tools. As a member of this team, you will also provide immediate support during unscheduled events, such as weather, to ensure continuity in cash flow. This role will also require in-depth analysis of cash trends and outliers to ensure uninterrupted cash availability to our customers.
Responsibilities of this role may include:
Have an understanding of cash transactions as it relates to ATMs, branches, & vaults
Utilize analytical tools and proprietary software, including spreadsheets & databases to establish and maintain proper cash inventory levels
Identify cash reduction opportunities
Partner with Vault vendors, Branch, and ATM stakeholders to seek continuous improvements
Provide coaching to maintain optimal cash levels
Produce reports, graphs, and analysis illustrating trends and variances in cash balances
Identify & implement Vendor / Vault assignments
Maintain optimal cash inventory levels across ATM and Branch/Commercial inventories
Analyze and report vault trends, outages, outliers, and shifts in cash/schedule needs
Analyze accuracy of the forecasting tool and identify adjustments necessary to maintain optimal forecasts
Research and resolve Fed buy/sell issues
Provide support with recovery efforts due to unplanned events (i.e. Weather)
Provide support and/or take lead on process improvement projects & updating documentation
Gather and present monthly team metrics
Manage new vault set up projects
The candidate should have:
Experience in a research intensive role
Strong analytical skills & ability to work with data to identify solutions
Basic Qualifications:
At least 2 years of experience using Microsoft Office or Google Suites
At least 2 years of cash management experience (Bank, Branch, ATM, or Treasury Management)
Preferred Qualifications:
Bachelor's Degree or Military experience
BPM, Lean, Agile, or Six Sigma certification
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
