Associate, It Infrastructure Engineer - Axioma

As part of the strategy to maximize benefits and serve clients better, two leading value propositions have been formulated within the Deutsche Borse Group's new Investment Management Solutions segment.

ISS STOXX is a leading provider of comprehensive and data-centric research and technology solutions that help capital market participants identify investment opportunities, detect qualitative and quantitative portfolio company risks, and meet evolving regulatory requirements. The STOXX index business sits under the ISS STOXX umbrella.

The combination of SimCorp and Axioma provides full front-to-back investment industry services, excelling in front-office and risk management as well as middle- and back-office services. By joining forces, both organizations can harness each other's strengths and resources to develop a future product and strategy roadmap that will deliver even better value and support.

Find out more here https://qontigo.com/

Axioma is currently seeking a qualified professional to join our IT Infrastructure team as a full-time employee.

Responsibilities:

• Participate in the planning, implementing, and maintaining the company's infrastructure systems.
• Support critical server infrastructure, including Linux, Windows, and virtualization technologies such as HyperV.
• Collaborate with cross-functional teams to ensure infrastructure systems align with business needs and support strategic initiatives.
• Provide technical support to resolve infrastructure issues in a timely and effective manner.
• Monitor infrastructure performance and conduct periodic system assessments to identify potential issues.
• Implement security best practices and maintain system compliance with industry standards.
• Maintain effective communication with key stakeholders and ensure a high level of customer service.
• Manage Local IT Assets (computers, peripherals, docking stations, displays, etc.), accurately tracking our asset control system.
• Provide L1 support to end users with day-to-day issues (ie office 365 issues, local applications issues, hardware issues, VideoConference setup, and use, etc.), identify issue trendings provide improvement suggestions.
• Provide L2 support for our IT Infrastructure (on-prem/virtual servers, Windows/Linux, etc.) and Applications (Jira, Salesforce, etc.), as well as be involved in diverse area projects (cloud implementations, backups, automation, migrations, IT expertise assistance, etc.).
• Prepare and condition hardware for delivery and use (end-user hardware, Infrastructure hardware, video conference hardware).
• Prepare and update process and support documentation (guides, manuals, etc.).
• Provide End users with training on Qontigo's standard tools/IT setup.
• Provide Data Center support (Possibly Drive or public transportation to Data Center for hardware support.)

Requirements

• Bachelor's degree in computer science, information technology, or related field.
• At least 2 years of experience in Infrastructure Engineering or a related field. Data center infrastructure experience (hands-on) is required.
• Experience with Linux administration and scripting.
• Strong experience with virtualization technologies such as VMware and Hyper-V.
• Knowledge of network and security protocols such as TCP/IP, DNS, DHCP, and SSL/TLS.
• Familiarity with cloud technologies such as AWS, Azure, or Google Cloud is preferred.
• Excellent problem-solving, communication, and teamwork skills.
• People skills need to be empathetic and patient with the end users.
• Proactive, ability to perform daily tasks/projects with minimum or no local supervision.
• Eager to learn, given the diversity of systems/configurations and user needs, we aim for someone who wants to learn for continuous improvement.
• Management tools experience (Jira/Jira Cloud preferred).
• Technical Documentation Skills for documenting IT internal and end-user guides/processes.
• Microsoft Operating Systems (Windows 10/11, Windows Server 2012, 2016,) (advanced level).
• Azure (basic level).
• Linux environments, (basic level).
• MAC (basic level).
• Android/IOS medium level.
• Video conference solutions (medium level).
• Microsoft Office 365 (advanced level).
• Remote desktop support tools (RDP, Kaseya, QuickAssist, TeamViewer, etc).
• Networking (Basic network + Fundamentals)

Benefits

Compensation:

• Competitive salary
• Full benefits package
• Annual performance-based bonus

Qontigo is an equal opportunity employer that offers challenging work in a supportive environment.

Direct hires only - no agencies or recruiters