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SalaryASSOCIATE GOVERNMENTAL PROGRAM ANALYST – HUMAN RESOURCES / SACRAMENTO HEADQUARTERS
This position is a 12-month Limited-Term position that may be extended and/or become permanent.
The reporting location for this position is at the brand-new Natural Resources Headquarters building in Sacramento, California. This position will work under the direction of the Staff Services Manager III.
The incumbent will work on projects under the direction of other professional HR managers and staff. The HR Technology Analyst, specializing in ServiceNow HR Service Desk (HRSD) solutions, plays a pivotal role in evaluating, implementing, and maintaining the system to meet organizational needs. This includes identifying optimization opportunities with a strategic focus on scalability, efficiency, and enhancing the end-user experience. The analyst provides essential support and training to team members, fostering the adoption of HRSD and ensuring proficient utilization. Collaboration with cross-functional partners is a key aspect, involving the creation of tailored technology solutions to address their unique needs and challenges. Additionally, the analyst conducts thorough analyses of HRSD, identifying areas for improvement by assessing business processes, defining objectives, and proposing recommendations based on expertise. Documentation of HRSD processes, configurations, and updates is meticulously created and maintained, while system testing is conducted to guarantee the reliability, functionality, and integrity of design solutions, ensuring a seamless user experience and compliance with specified requirements.
This position is designated as telework eligible-remote centered.
Training and Development Assignments may be considered.
State housing is not available. For further information regarding this position, please contact Michael Bunt at 916-628-2565 or Michael.Bunt@parks.ca.gov.
This recruitment may be used to fill identical vacancies which may occur within 180 days of the Final Filing Date of this job posting.
You will find additional information about the job in the Duty Statement.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
All employees are responsible for contributing to an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination.
Department Website: http://www.parks.ca.gov
Special Requirements
1. Describe your experience building workflows in ServiceNow.
2. Describe your experience doing HR process improvement using ServiceNow.
3. Describe your experience with Service Now: design, development, integrations, HR Reports, portals, dashboards.
Candidates that believe they meet the Minimum qualifications based on a pattern of education from the classification description (specifications) must provide a copy of your degree/transcripts and/or license along with your application (STD. 678) to be considered for this position. If selected for the position Official sealed transcripts will be required prior to appointment.
DO NOT include any confidential information to your application or supporting documents (i.e., Social Security Number, birthdate, marital status, medical information, examination results, method of eligibility, etc.)
SROA/SURPLUS Applicants: You must check the SROA/Surplus as your claimed method of eligibility and attach your SROA/Surplus letter as an additional document.
This recruitment may be used to fill identical vacancies which may occur within 180 days of the Final Filing Date of this job posting.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 3/7/2024Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications - Please see "Special Requirements"
Benefits
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: http://www.parks.ca.gov
Hiring Unit Contact:
Michael Bunt
(916) 628-2565
Michael.Bunt@parks.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:Sharon Comas - Human Rights Office
(916) 653-9990
sharon.comas@parks.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Instructions
Employment History on the STD 678 mustbe complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview.
Eligibility Information
- List Eligibility – Successfully complete the civil service exam for the classification of Associate Governmental Program Analyst. Click here for more information on how to apply for the exam.
- NOTE: Please refer to the exam bulletin for the frequency of administration of this exam.
- Transfer Eligibility – Must have current employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above).
- Reinstatement Eligibility – Previously obtained permanent employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above).
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
