POSITION SUMMARY:
To perform a wide range of Business Office duties which includes Confidential Personnel, Resident and Company Financial information.
POSITION RESPONSIBILITIES:
1. Responsible for patient related accounts receivable balances including Medicare, Medicaid, Insurance, Private and Other Payers to ensure accurate balances, timely billing and collections.
2. Contract management.
3. Responsible for back-end collections of A/R balances due from residents after discharge.
4. Manage the Medicaid pending application and conversion process to ensure timely resolution.
5. Responsible for month-end closing of billing system in accordance with company policy and timelines.
6. Responsible for timely processing of charges, adjustments, refunds, payment posting and write offs.
7. Ensures patient bills and collection letters are processed accurately and timely.
8. Provide Business Office Manager (BOM) with additional billing information to clear claim edits and rejections.
9. Coordinate responses to various audit requests.
10. Process and manage resident accounts. Post resident payments daily onto the resident's account, prepare deposits (balance cash to posting journal and bank deposits), take deposits to the bank daily, scan and send copies of deposit slips to PCC, assess monthly charges and generate statements. Collect all fees.
11. Account for move-in, move-out, transfer, charges and collections. Collect, compute and enter charges. Send out resident billings. Process refunds and correspondence related to refunds. Charge guest meals, tray service, escort services, additional laundry, and maintenance requests to resident, enter rate changes and verify accuracy of all charges on resident's account.
12. Oversee guest/associate meal program, tracking cash and preparing deposit to reconcile to daily receipts. Work closely with Dining Services Director to ensure accuracy of monies collected, deposited and coded into computer. Complete weekly and monthly reports for guest/associate meal activity.
13. Verify Medicaid/Insurance benefits using Web Portal or via telephone.
14. Assist BOM with month end closing and other special projects as needed.
15. Review A/R aging weekly for outstanding billings and make collection calls to all payers and follow through until paid.
16. Record daily collection of Cash Receipts and prepare and record and post deposits daily.
17. Respect and maintain confidentiality of all records and restricted information.
18. Interact with patients/family members and assist in answering all billing issues.
19. Maintain billing and financial files.
20. Conduct job responsibilities in accordance with the standards set forth in the Code of Business Conduct, Policies & Procedures, applicable Federal and State Laws and Professional Standards.
21. Follow Company policies and procedures. Assure Policy and Procedures Manual and Forms Manual are current. Participate in the development and updating of Business Office and Front Desk policies.
22. Working hours are normally 8:30 AM – 5:00 PM but may require after hours work.
In addition to the duties of the ALBS, they are responsible for supporting the Business Office Manager (BOM) in coordinating and performing office functions regarding the receptionist position
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- No weekends
Work setting:
- Office
Ability to Relocate:
- Lake Worth, FL 33461: Relocate before starting work (Required)
Work Location: In person