Address
Form of work
SalaryPOSITION OBJECTIVE
Support the Rooms Division to achieve the smooth running of the daily operation and exceeding guest expectations.
ESSENTIAL JOB FUNCTIONS
- Assists with all training of all departments within the Rooms Division
- Oversee the daily operation of the Front Office, Guest Servies, Bellstaff, Concierge, Housekeeping and Laundry departments, and Health Club.
- Ensure that all guests receive the highest level of service at all times
- Ensure that All Preferred Hotels standards are met for all the Rooms Department
- Revise and monitor an annual budget.
- Manage labor control and operating expenses
- Assist where needed with any Departmental issues or coaching and counseling
- Help the appointed Manager if needed with the day to day running of their respective department.
- Attend departmental line ups when required
- Monitor and carry out departmental reviews with the appointed manager.
- Assist with MOD duties.
EDUCATION/EXPERIENCE
- Luxury hotel experience in a management position
- Desired to have a degree in Hospitality Management
- Knowledge of Opera, Micros and HOTSOS, is not required but desirable.
- Front Desk and housekeeping experience desirable
REQUIREMENTS
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; stoop, kneel, crouch; talk and hear. The employee must be able to lift and move up to 25 pounds. The employee must be able to see differences in widths and length of lines such as those on graphs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
- Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors.
- Must be able to stay calm under pressure
- Must be able to change activity frequently and cope with interruptions.
- Must hold a valid driver’s license
- Must be flexible in the hours that they can work
Benefits for full-time employees include but are not limited to the following with an employee contribution: Medical, Dental, Vision, Short-term Disability, and Long-term Disability after 90 days of employment. Employer-provided Basic Life Insurance and Basic AD&D are provided after 90 days of employment. 401K eligibility is available to full-time employees after 90 days of employment, and part-time employees after working 1000 total hours. Currently, 401K Match is $0.50 on the $1.00 of an employee’s contribution up to 6%; there is a 5-year vesting period. Applications for all positions are accepted on an ongoing basis.
Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.
