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Form of workTo hire the very best team members, Chukchansi Gold understands we have to make the very best offer. In addition to our competitive wages and employee perks, Chukchansi Gold team members receive $43,000-$58,000 in benefits alone, including medical, vision, 401K with employer match and immediate vesting, life insurance, meals, reduced workday hours, paid time off and more. Join the team at Chukchansi Gold and enjoy the best benefits package in the Valley!
Chukchansi Gold team members enjoy unrivaled perks. You'll also receive free and discounted meals in the Team Dining Room, paid time off, holidays gifts and raffles. Additionally, discounts for Costco memberships, the Monterey Bay Aquarium, Six Flags, Verizon Wireless and Chukchansi Park.
Voted the Valley's No. 1 best local employer, Chukchansi Gold Resort & Casino is California's premier integrated resort offering lively gaming, world-class entertainment and luxurious accommodations, welcoming thousands of guests each year.
Job Description:
Assists the Restaurant Manager in ensuring maximum customer service and satisfaction by orchestrating through the Team Members, production of quality food and high standards of service. In absence of the Restaurant Manager, performs and is responsible for the duties of the Restaurant Manager.
Job Responsibilities
- Assists Restaurant Manager in enforcing performance standards, policies, and procedures in accordance with the Company's expectations.
- Assists Restaurant Manager for complying with all food and beverage health, liquor and safety regulations as well as all federal, state and local applicable laws.
- Maintains compliance with all regulations of health and sanitation standards as well as all applicable federal, state, local laws/ordinances; to include maintaining applicable food safety certification.
- Assists Restaurant Manager in scheduling, evaluating and training of the Team Members, ensuring staff's compliance with all customer service standards.
- Ensures Restaurant floor operations are run in a smooth, efficient manner to ensure customer satisfaction.
- Assists Restaurant Manager in reviewing and approves all recommendations and suggestions to hire, transfer, suspend, promote, discharge, evaluate, assign and discipline all Team Members in a fair and equitable manner.
- Maximizes cost effectiveness within the Restaurant by ensuring compliance with established budget, labor and Restaurant benchmarks.
- Listens to, evaluates and assures control of customer grievances.
- Monitors job performances of all the Team Members and provides feedback on same to aid the Team Members in developing and enhancing skills.
- Receives payment from food and beverage customers in a prompt and courteous manner.
- Adheres to established cash control policies and procedures of the Company.
- Adheres to all cashiering responsibilities.
- Confers with Restaurant Manager concerning operational deficiencies and areas in need of attention.
Job Requirements
Four-year college degree in Business Administration or Restaurant Management preferred.
One to two years' supervisory experience in a restaurant required.
HS Diploma or GED Required.
