Assistant Restaurant Manager

Are you looking for a fun and rewarding career in Food & Beverage? Come help lead our food and beverage team at The Inn on Boltwood. We live our values and strive for the perfect work-life balance. If Fun, Concern for Others, Trust, Accountability, and Continuous Improvement are shared values, please apply now! This is a great position for someone looking to continue to grow their career! We look forward to your joining The Inn on Boltwood team!

In the heart of New England, where the lush, maple-lined lawn of Amherst Common meets the campus of Amherst College, the historic Inn on Boltwood, formerly The Lord Jeffery Inn, has been a treasured landmark hotel in Western Massachusetts since 1926. Inn on Boltwood remains the destination of choice for returning Five Colleges alumni, visiting parents, and travelers seeking a classic New England experience. Recognized as a Silver LEED Certified hotel, Inn on Boltwood remains dedicated to environmental sustainability.

This position’s primary job duties are to oversee the safe and efficient operation of the restaurant and other outlets where applicable. This manager supervises a staff that consistently provides excellent guest service while promoting profitability for the hotel.

This employee must display effective listening and communication skills, initiative,ability to work independently and in teams, and lead by example. This employee must be able to exercise good judgment and discretion, display effective problem-solving skills, and provide excellent customer service. additionally, this employee must have the ability to multi-task, maintain composure under pressure, and display a high level of professionalism, integrity, and follow through.

Benefits:

· This position qualifies for a full benefits package including medical, dental, short-term disability, 401K plus matching potential, life insurance, and hotel travel benefits. This position also includes a robust paid time off plan.

Pay range $50,000-$55,000 annually

Management company link and hotel website

· https://theolympiacompanies.com/

· https://www.innonboltwood.com/

Skills Required

· Leadership – ability to effectively motivate, mentor, coach & counsel others to perform well (including appropriate documentation)

· Customer Service – deliver hospitable service that is attentive, friendly, efficient and courteous; demonstrate patience, tact and diplomacy

· People Skills – ability to collaborate, create rapport, and work effectively with others; earn and maintain trust and respect

· Communication Skills – ability to effectively listen & communicate professionally, both verbally and in writing

· Problem-Solving & Analytical Skills – ability to identify the issue, collect and analyze information to understand the problem and effectively resolve. Identify, recommend, and implement best practices

· Judgment & Discretion – appropriately handle confidential and sensitive information

· Organizational & Time Management Skills – ability to appropriately schedule time to meet job demands, multi-task, prioritize, follow through, and work efficiently with limited supervision

· Aptitude & Adaptability – ability to learn quickly and adapt to changing priorities and business needs

· Composure – ability to maintain composure and work under pressure, managing stress to meet business demands. (Calmly handle all customer and employee interactions & issues)

· Attention to Detail – ability to follow instructions and achieve thoroughness and accuracy when accomplishing tasks

· Computer skills/ Technical Aptitude – proficiency in computer technology, i.e. e-mail, MS Word, Excel, & other hotel related systems. Utilize technology to enhance organizational efficiency

· Training – ability to share knowledge and act as a resource in teaching others to perform tasks efficiently and safely

Experience / Education:

Minimum 2 years’ of supervisory customer service experience with at least 1 year of full-service dining experience; management experience preferred; high school diploma and/or equivalent work experience

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Restaurant type:

• Bar
• Fine dining restaurant

Shift:

• 8 hour shift
• Evening shift
• Morning shift

Weekly day range:

• Weekends as needed

Work Location: In person