Assistant Residential Coordinator

Job No: 532450; 10/10/2023
Assistant Residential Coordinator
Student Services Professional IB
Housing and Residence Life

Salary Range: $4,066 - $5,752/Monthly

Work Schedule: Full-Time, Monday - Friday, 9:00 a.m. to 6:00 p.m.; some evenings, weekends, and holidays may be required on a rotational basis; temporary appointment, expires on or before one-year from date of hire; may be extended, may become permanent; non-exempt classification.

Essential Functions: Under the supervision of the Assistant Director of Residence Life, the Assistant Residential Coordinator (ARC) assists in providing direction, leadership, and management of a student residence hall or apartment complex. The ARC works to establish an atmosphere that is conducive to accomplishing the goals and objectives of Housing and Residence Life, the mission of the Division of Student Life, and the mission of the University. The ARC supervises Program Assistants and advises Residence Hall Association. The position also maintains low level housing adjudication and minor budget management. This position requires living on campus in a residence hall or apartment complex in a furnished apartment. Meals are provided when dining service is open to the residence hall meal plan holders. Responsibilities include: encourage student responsibility for individual behavior as well as positive contributions to group behavior within the residence hall community; manage all programs provided to the community by Program Assistants and Residence Hall Association; assist in coordinating opening week orientation and community building activities; document behavioral guideline violations and emergency incidents as encountered; assist in the planning and execution of departmental and campus-wide events and programs including but not limited to Welcome Weeks, Spring Madness, Late Night Breakfast, Student Leader selection and recruitment processes, Eagle fest, and Wellness Weeks; co-advise the hall council/community council; serve on at least two HRL departmental committees; serve as a mentor for students and staff regarding areas of personal and academic concern, and when appropriate, will refer to campus resources for appropriate follow-up; assist with the coordination of administrative tasks including, but not limited to RHA recruitment and elections, executive board training, staff training, purchasing program supplies, assisting with tracking attendance etc. as assigned or needed; meet weekly with and serve as a co-advisor for RHA leadership to provide hands on oversight and guidance; attend large scale RHA events; create inclusive communities through programming to fulfill our departmental missions and goals; supervise Programming Assistants; maintain weekly Program Assistants staff meetings; assist the Residence Life Coordinator in the overall supervision of the Student Assistants; participate and assist in facilitating training in August and January prior to hall openings, as well as ongoing trainings and development opportunities as needed; attend in-hall team meetings held on Fridays and assist in facilitation; advise RHA in the planning and logistics associated with student leader conference attendance and serve as a chaperone as needed for conferences and other off-campus excursions, etc.; serve in an on-duty rotation responding to student crisis for the entire population served by Residence Life: Including but not limited to alcohol/drug overdose, sexual assault, fire/fire alarms, physical violence, suicide, relationship violence, and other mental health issues, and others; advise students to make appropriate and empowering choices that promote retention, deal with peer pressure, and manage conflict, alcohol, drugs, and community living responsibilities; make recommendations to the central office staff for administrative moves as necessary and appropriate due to contractual violations that impact property, community members, and/or other factors; assist Resident Life Coordinators to support and supervise student leaders in taking appropriate action to address students whose behavior needs to be limited or corrected to meet contract requirements and community living standards; author incident reports as necessary; assist in adjudication in low level conduct cases and educational cases; develop and maintain positive working relationships with faculty, staff, and administrators at California State University, Los Angeles to utilize the full potential of the resources available on campus; build relationships with other campus programming departments to create a positive living experience for students living in Housing and Residence Life; attend workshops and retreats to develop new skills and experience and keep abreast of current research in college administration; attend department-wide and division-wide meetings and professional development sessions; provide daily office hours through which students may schedule appointments; manage RHA and PA programming budget; manage, access, and appropriately utilize several computer databases including StarRez, Peoplesoft, Maxient, Microsoft office, etc.; manage student check-in/check-out processes; disseminate important information to residents about updates in Housing and Residence Life; and other duties as assigned.

Required Qualifications & Experience: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, social work, education, ethnic studies, or a job-related field. Equivalent to one year of experience in professional Student Services work at the entree trainee level. Knowledge of Microsoft Office products. Possess strong organizational, oral, and written communication skills; as well as good reading and writing skills. Ability to: work independently and develop solutions to complex problems; establish and maintain cooperative working relationships; relate to the present-day population of college students and help them with their personal and social development; keep records and accounts; select, train, and evaluate student assistants and staff; analyze emergency situations accurately and take prompt action; prepare concise reports; develop, organize, and implement residence programs; perform mathematical calculations; assess needs quickly and effectively and intervene in student behavioral and crisis scenarios involving physical and/or emotional risk; advise students individually or in groups on routine matters, and general knowledge of principles of individual and group behavior; and ability to maintain dignity and self-control in stressful situations. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position.

California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Desired Qualifications: Housing and Residence Life experience is preferred.

Closing Date: Review of applications will begin on 10/24/2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment.
In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs.
Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply.  Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer.
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