Assistant Property Manager

Our Company:
Quarterra, previously known as LMC, has been built on the financial strength and entrepreneurial spirit of Lennar, one of the nation's leading homebuilders since 1954. Founded in 2011, Quarterra has quickly emerged as a leader in the development, construction and management of luxury apartment communities nationwide.

Summary of Position:
The Assistant Property Manager is responsible for creating an exceptional resident experience and supporting the operations of the community. This role includes collaboration with a team, opportunities for independent success, and a robust career path. Typical work week is Monday through Friday during business hours with occasional weekends.

Principal Duties and Responsibilities:

• Assists and supports leasing and marketing efforts by greeting prospective residents, gathering information about guests via the Guest Card, showing apartment homes, closing, obtaining the lease deposit, and assisting the prospective resident in completing the rental application and credit verification.
• Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and takes appropriate action to resolve and address service issues in accordance with established procedures and legal requirements.
• Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing financial reports, and processing invoices and payables.
• Communicates with residents regarding outstanding balances, implements procedures for collecting delinquencies, and enforces the lease to maximize revenue while maintaining a high level of customer service.
• Processes invoices from vendors, contractors, and service providers for payment by reconciling work performed, and obtaining Community Manager approval.
• Follow's the Company's established procures related to evictions and represents the community as needed in court hearings and eviction proceedings.
• Processes resident move-outs.
• Acts as the on-site supervisor in the absence of the Community Manager.
• Assists in managing the owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community's performance, and responding to owner requests.

General Overview of Compensation & Benefits:

• The median base salary compensation for this position is estimated to be an hourly rate of $26.00, subject to adjustment based on business-related factors including employee qualifications and operational considerations.
• This position will be eligible for company benefits in accordance with Company policy. We offer a competitive total rewards package including medical, dental and vision coverage along with a broad range of supplemental benefits including 401k Retirement Plan, prepaid legal assistance, and more. We also offer paid time off for vacation, sickness, holiday, and bereavement. We are pleased to be able to provide 100% company paid life insurance and long-term disability insurance.
• This information is intended to be a general overview and may be modified by the Company due to factors affecting the business

Education and Experience Requirements:

• High school diploma or GED is required.
• Bachelor’s degree in Business Administration or related field is preferred.
• Employment history that demonstrates experience in property management, sales, marketing, and customer service sufficient to assist in managing the day-to-day operation of an apartment community.
• Ability to read, write, and communicate effectively to comprehend and complete legal, financial, and other documents.
• Intermediate computer literacy.
• Mathematics and analytical skills necessary to understand and interpret financial records, budgets, and other fiscal reporting information.
• Familiar with computerized financial and word processing software.
• Must have a valid state approved driver's license.

Additional Requirements:

• This hourly position is eligible for overtime for "on-call" work shifts, evenings, and holidays.
• Rare or regular travel may be required to assist other apartment communities as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all the daily responsibilities of this position.

Physical Requirements:
This is primarily a sedentary office position which requires the Assistant Manager to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary.
#SK #LI-SK #LI-PMT

This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the associate. Duties, responsibilities, and activities may change at any time with or without notice.

Quarterra Group is an Equal Opportunity Employer that prides itself on diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, pregnancy or related condition, protected status, or any other status prohibited by applicable national, federal, state or local law. Quarterra Group believes diversity and inclusion among our Associates is critical to our success and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.