Assistant Parts Manager

SUMMARY:

• Actively manage various direct reports establishing goals & objectives and managing to same
• Ensure proper staffing levels, assist recruiting to hire qualified candidates
• Provide continuous training and educational opportunities for Department associates.
• Ensure fast courteous service consistent with “Company Standards” to all customers.
• Research pricing and availability of parts for customers.
• Coordinating with service teams ensures parts are always in stock and ready for use
• Problem-solving of accounting, manufacturer and customer issues
• Make sure that each technician receives the proper parts to ensure successful repair of vehicle in a timely manner
• Identify and coordinate improvement opportunities regarding special order parts, requisitioning, counter congestion, space, inventory integrity, manufacturer issues, warehouse organization, cycle count program, inventory planning, purchase price variances, E & O disposition, returns management, in-bound telephone responsiveness.
• Monitor performance and take action regarding profitability, inventory levels, excess/obsolete parts, levels of service and overtime.
• Supervise and monitor all retail related activities.
• Insure all core processes are following in all operational areas front end, back end & expert counter.
• All product is well presented, signed & properly displayed.
• Attend all company required meetings.
• Additional responsibilities as requested or required.

QUALIFICATIONS AND EXPERIENCE:

• Valid Driver’s License and clean driving record to meet insurance requirements
• Experience in warehousing, retail parts sales helpful.
• Experience with Inventory Planning and vendor selection helpful.
• Ability to speak, read, write and comprehend English
• Must have excellent customer service and communication skills, both verbal and written.

PHYSICAL REQUIREMENTS:

• Availability to work in excess of 40 hours a week including nights and weekends with little to no advance notice.
• Flexibility to cover changing work schedules as needed.
• Ability to repeatedly bend, stoop, reach, climb stairs, push and pull.
• Ability to lift up to 50 pounds.
• Ability to perform essential functions with or without accommodation.

EDUCATION:

• High School diploma or equivalent

Behaviors

• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization