Assistant Manager/Key Holder

About Levels Cannabis:

Born and built in Michigan, the Levels team has been at the center of the state’s pro-cannabis movement for more than a decade. For us, it’s not just about a passion for cannabis–it’s a higher calling.

GENERAL PURPOSE OF JOB:

An Assistant Manager is responsible for implementing workflow procedures based on direction from the company’s General Manager. Their duties include supervising employees during day-to-day tasks, providing customer support in escalated situations and managing the overall workflow of a workplace.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Excellent verbal and written communication skills
• Passionate about superior customer service
• Demonstrated problem solving ability, negotiation skills, and effective complaint resolution.
• Ability to work as a member of a team.
• Maintain working knowledge of relevant state and federal laws regarding marijuana in the state of Michigan.
• Cash handling.
• Ability to master point of sale software.
• Ability to perform tasks that involve prolonged standing and walking.
• Enforcement of company policies.
• Perform Inventory counts and store audits.
• Ability to fill in for other positions as needed.
• Additional duties as assigned.

EDUCATION AND/OR EXPERIENCE:

High school diploma or GED

Qualification:

Must be at least 21 years old and a resident of Michigan.

Must be able to work a full-time schedule that will include weekends, evenings, and holiday shifts.

Must have reliable transportation.

Must have cash handling experience. Strong customer service background is preferred.

Point of sale experience preferred.

Must be able to pass a background check.

Levels Cannabis provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

Job Type: Full-time

Pay: $17.00 - $17.50 per hour

Benefits:

• Employee discount
• Paid time off

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Ability to Relocate:

• Lansing, MI 48911: Relocate before starting work (Required)

Work Location: In person